Book online at www.americanholidays.com153Canadian Winter EscapadePricingInclusions.Transatlantic flights on scheduled airlines.6 nights hotel accommodation .Activities described as included in the itinerary."Viarail" Train journey on Day 4.Airline taxes.Meals are on a room only basis unless stated in theitinerary. Prices from: ?1792 / £1523Dates: 12 Feb / 05 MarHoliday prices are per person based on twin occupancySingle Supplements and 3rd Adult sharing discountsavailable on requestPlease note: Alternative but similar hotels may be usedat certain times of the year. Prices can increase or decrease, you will be quoted theup to date price at time of booking.Please note: All participants must be over 12 years of age.Canadian WinterEscapadeFrom cosmopolitan Torontoand the fantasticNiagara Falls to thecountry's capital Ottawawe will showcase some ofthe best spots in Canadaon this amazing winterjourney.Enjoy three nights inToronto, eating sky high,a day trip to the fallsand then three nights inOttawa where Snowshoeing and Ice Skatingawaits. We are ready totake you on a trueCanadian adventure...are you?Highlights.Dinner with a view atopthe CN Tower.Snowshoeing nearOttawa.Ice Skating on the Canal(local charge)Overnight StayPlaces Visited
TorontoInspirational Journeys6 nights/7 daysDay 1: Ireland/TorontoArrive in Toronto and transfer to the Delta Chelsea Hotel.Spend your evening as you like, chilling out on the firstnight of your holiday.Day 2: TorontoEnjoy a morning sightseeing tour and afternoon at leisure.Shop till you drop in Toronto. Taste local wines and relax inone of the hundreds of health clubs and wineries. Tonight,spin your taste buds as you enjoy amazing views from theCN Tower's revolving restaurant (drinks not included).Day 3: TorontoGet wrapped up warm, as today we journey to NiagaraFalls to see this wonder of the world in winter. This day tripwill take you through Canada's most spectacular sitesincluding Hamilton, the wine region of the NiagaraPeninsula and the historic Niagara on the Lake. Day 4: Toronto/OttawaClimb aboard your Via Rail train this morning for yourjourney to Ottawa. Sit back, relax, and save your energy asyou begin a winter adventure in Canada's capital. Arriveinto Ottawa in the afternoon transfer to the Delta OttawaHotel and Suites. For those of you that feel like taking inOttawa's nightlife, head straight down to the BywardMarket and join the party. Day 5: OttawaSpend the day at leisure today. Visit the many museums thatOttawa is proud of and have lunch at the National Gallery ofCanada, with its floor-to-ceiling windows. This evening, we'lltravel outside of Ottawa, where you'll slip on your snowshoes and embrace the cool, crisp winter air as you trek upthe mountain. When you reach the top, reward yourself witha glass of local port and chocolate treats. Don't indulge toomuch though, as the L'Oree du Bois is ready to greet youwith its warm ambience and fantastic food. Day 6: OttawaBring your hat and scarf today, as we ice skate (payablelocally) along Ottawa's Rideau Canal. (If you're not toosteady on your feet, you can have a 'buggy' to help you).After your hard work, treat yourself to a traditionalBeaverTail® - a sweet sugary pastry, with your choice oftopping. Enjoy your last evening at leisure, chatting aboutall your adventures. Day 7: Ottawa/IrelandTransfer to the airport for your journey home.

Booking Terms and ConditionsIMPORTANT: PLEASE READ CAREFULLY THESE BOOKING TERMS ANDCONDITIONS FOR YOUR FINANCIAL SECURITY.In addition to many years of specialist holiday experience, the Specialist Holiday GroupIreland Ltd ("SHG I") (trading as American Holidays, Crystal Holidays, Travelmood, Citalia,Tropical Places and Austravel) with whom you make your contract, which is proud to be apart of the World of TUI. Our registered Office is at 18-19 Duke Street, Dublin 2. We arelicensed as a Tour Operator by the Minister for Public Enterprise License No. T.O. 029 towhom we provide an approved bond for the financial security of all monies that you pay tous. We are also licenced as a Travel Agent with the Minister for Public Enterprise LicenseNo. 0136. Our Company Registration number is 045287 BOOKING TERMS & CONDITIONS.Package HolidaysThe following Terms & Conditions apply when you book a Package Holidaywith us. In these conditions the word Organiser means the person who arranges your transport,accommodation etc. and who offers it as a holiday. Consumer means you, the person whobuys or agrees to buy the holiday or any person on whose behalf you agree to purchasethe holiday and who is listed on the Booking Form or any other person to whom youtransfer the holiday you have bought. The Retailer is the person who sells the holiday toyou, he is not responsible for organising the flight, accommodation or other componentparts of the holiday.1. THE CONTRACT(a) No contract shall arise until (i) the Consumer, via the travel agent or our sales staff, asksfor the booking to be confirmed * ; (ii) we have received the deposit payment or full paymentfor the holiday in accordance with Clause 10 of our Booking Terms and Conditions; and (iii)we have issued a Confirmation Invoice to the Consumer or the travel agent. * The bookingis confirmed when the travel agent receives a booking reference number, via their computersystem, or when this number is advised orally by our sales staff to the Consumer or theConsumer's agent in the context of a telesale. Upon receipt of the Confirmation Invoice theConsumer should then sign the Confirmation Invoice and return it to us by post or email. Theterms of contract are contained solely in these Booking Terms and Conditions, theConfirmation Invoice, the Organisers Brochure or other descriptive material, any airline orsailing ticket issued and the itinerary issued by the Organiser. (b) The Organiser reserves the right to terminate the contract with the Consumer if thebehaviour or conduct of the Consumer either prior to or during a holiday is likely to endangerthe safety or well being of other Consumers in his company or that of the Consumer himself,the Organiser, or that of the Organiser's representatives, contractors, agents or employeesand the cancellation charges as provided for in Clause 10 of this Booking Form are payableby the Consumer. Further, where, as a result of the Consumer's actions or the actions of anyother person who is listed on this Booking Form either or both of the following incidentsoccurs:(i) there is a delay or diversion to the means of transportation the subject of this contract;(ii) the accommodation in which the Consumer is staying is damaged; the Consumer, herebyagrees to indemnify the Organiser against any claim (including legal costs) made against theOrganiser in relation to the occurrence of such incidents. 2. PERSONS WITH SPECIAL NEEDSIt shall be the Consumer's responsibility to disclose prior to booking to the Organiser anyphysical or mental condition of a member of his party which may be relevant and no liabilityshall attach to the Organiser for the provision of an unsuitable holiday for a person withspecial needs where disclosure of the special need has not been made to the Retailer orto the Organiser where the booking has been made directly with the Organiser. TheOrganiser reserves the right to decline to provide a holiday for a person with special needswhere in the Organiser's opinion that holiday would be inconsistent with the special needsof a person with special needs.3. TICKETSReservationsBe aware that certain airlines do not maintain "real time" seat availability in the airlinereservations system to which we connect. Whilst every effort is made to reflect the truesituation, instances may occur when airlines cancel sales. SHG I will advise you if this is thecase and will endeavour to reinstate your booking.TicketsIf it is not possible to get your flight tickets to you (e.g. because your travel date is imminent)we may insist that you have an "e-ticket" or a TOD (ticket on departure) generated. A TOD iswhen you will have to pick up your ticket at your point of departure. We will ensure you knowexactly where to pick up your tickets.Where an airline provides e-ticketing on a specific route this will be the only ticketing optionmade available. Electronic tickets are stored in the airline's computer rather than printed onpaper. The service is similar to the traditional paper ticket process but eliminates the time andhassle associated with purchasing or exchanging a paper ticket.When you arrive at the airline check in desk you will be required to present an official form ofidentification (i.e. passport) to receive your boarding pass. Please note that you must print outyour confirmation page or confirmation email to show to the airline. Because your e-ticket isheld in the airline's computer, you cannot forget it or lose it. More importantly, your e-ticketcannot be stolen, saving you the cost of a replacement ticket. You do not have to wait for youre-ticket to be delivered to you.Lost TicketsIf you lose your tickets, it may be possible to re-issue them for a fee. The amount payablewill depend on the circumstances of the loss and how close to the travel date you discoverit. However, not all tickets can be re-issued; which is another good reason for ensuring youhave sufficient insurance cover. Tickets will be dispatched to you in accordance with yourinstructions and we accept no responsibility for their delivery. Lost tickets which cannot bereissued are refunded at the sole discretion of the airline; these refunds can take up to oneyear to be authorised.4. SPECIAL REQUESTSSpecial requests (e.g. ground floor accommodation, seaview, flight seat allocations,etc.)shall be communicated by the Consumer in writing to the Organiser or Retailer at the timeof making the booking. The Organiser shall use reasonable endeavours to fulfil suchrequests. The granting of such requests is the sole responsibility of the propertymanagement/airline supplier. No liability shall attach to the Organiser for failure to complywith a special request and such requests do not form part of the contract.5. PRICE VARIATIONAll prices quoted are stated in Euros and are based on tariffs and exchange rates currentand appropriate at the time of publication. If any of these vary the cost of the holiday mayincrease or decrease accordingly. Any such increase/decrease must be paid by or refundedto the Consumer. During the period of twenty days prior to departure date, the pricespecified in the contract shall not be increased by the Organiser. The circumstances inwhich the price may be varied shall only be to allow for changes in : (a) transport costs,including the cost of fuel, (b)dues, taxes or fees chargeable for services such as landingtaxes or embarkation or disembarkation fees at ports and airports, or (c) the exchange rateswhich apply to the particular package.6. THE CONSUMER'S RESPONSIBILITIES(a) The Consumer shall check all travel documentation immediately it is furnished to him. Ifthe Consumer considers any document to be incorrect or has a query in relation to itscontents, he shall forthwith notify the Retailer or the Organiser of his concern and theOrganiser shall respond as soon as possible. (b) The Consumer is solely responsible forensuring that he presents himself at the port of departure in sufficient time prior to thedesignated departure time to complete embarkation requirements. If the Consumer arrivesafter the check-in time stipulated in the travel documentation provided to the Consumer, theOrganiser shall not be obliged to carry the Consumer and shall be entitled to treat the holidayas having been cancelled by the Consumer. (c) The Consumer is restricted by regulation ofcarriers and executive authorities with regard to the weight, type and contents of baggagewhich he may take on board the craft and/or vehicles which will be used in connection withthe holiday. The Consumer shall be responsible for ascertaining any limitations which applyin this regard and shall not present himself at the port of departure with any prohibited itemin his luggage or on his person or with items which exceed weight or dimension restrictionsapplicable. (d) The Consumer hereby agrees that he shall abide by all instructions ordirections given by a member of the Organiser's staff or any crew member of carrier's craftor vehicle used in connection with the holiday and hereby agrees to indemnify the Organiseragainst any loss or injury suffered or incurred by any other person as a consequence of theConsumer's failure to act in accordance with any such direction or instruction. (e) It is alsothe sole responsibility of the Consumer to ensure that he is in possession of all traveldocumentation i.e. passports, visas (where relevant) and that same are in order. TheConsumer hereby agrees to indemnify the Organiser for any costs incurred by the Organiseras a consequence of the Consumer being denied transportation or entry as a consequenceof the Consumer failing to have their travel documentation or same not being in order. Allpassengers including children under the age of 16 should have individual passports. (f)Pursuant to Regulation EC261/04 airline passengers are granted rights including in certaincircumstances the right to cancel their flight and receive reimbursement of the cost of theflight from their airline. Full details of these rights will be publicised at EU airports and will alsobe available from affected airlines. HOWEVER, YOU SHOULD NOTE THAT REIMBURSEMENTOF THE COST OF A FLIGHT THAT FORMS PART OF YOUR HOLIDAY IS THERESPONSIBILITY OF YOUR HOLIDAY AIRLINE AND WILL NOT AUTOMATICALLY ENTITLEYOU TO REIMBURSEMENT OF THE COST OF YOUR HOLIDAY FROM US.7. LIABILITY The Organiser shall not be liable for any damage caused to the Consumer by the failureto perform the contract or the improper performance of the contract where the failure orthe improper performance is due neither to any fault of the Organiser or Retailer acting onthe Organiser's behalf nor to that of another supplier of services because: (a) the failureswhich occur in the performance of the contract are attributable to the Consumer; (b) suchfailures are attributable to a third party unconnected with the provision of the servicescontracted for, and are unforeseeable or unavoidable; or (c) such failures are due to (i)unusual and unforeseeable circumstances beyond the control of the Organiser, the Retaileracting on his behalf or other supplier of services, the consequences of which could nothave been avoided, even if all due care had been exercised; or (ii) an event which theOrganiser, the Retailer acting on his behalf or the supplier of the services, even with all duecare, could not foresee or forestall. In the case of damage other than death or personalinjury or damage caused by defamation or by the willful misconduct or gross negligenceof the Organiser the amount of compensation which will be paid to the Consumer will belimited to, in the case of an adult an amount equal to double the inclusive price of theholiday to the adult concerned and in the case of a minor an amount equal to the inclusiveprice of the holiday to the minor concerned. The Organiser's liability will not exceed anylimitation applicable under any international convention governing or relating to theprovision of the service complained of in the place where they are performed or due tobe performed, even if that convention has not been ratified or applied in the Republic ofIreland. For international transport by air the provisions of the Warsaw Convention 1929(including as amended by the Hague Protocol of 1995 and by any of the additionalMontreal Protocol of 1975) or the Montreal Convention 1999 relating to the carriage ofpassengers and their luggage by air may apply, throughout the flight and during boardingand disembarkation. For international transport by water the provisions of the AthensConvention relating to the Carriage of Passengers and their luggage by sea, 1974 mayapply. In respect of rail travel, the Berne Convention 1961, in respect of carriage by road,the Geneva Convention 1973; and, in respect of hotels, the Paris Convention 1962 mayapply. For the avoidance of doubt, this means that the Organiser is to be regarded ashaving all benefits of any limitations of liability and compensation contained in any of theseconventions or any other international conventions applicable to the Consumer's holiday.This information notice summarises the liability rules applied by Community air carriers asrequired by Community legislation and the Montreal Convention. Compensation in thecase of death or injury. There are no financial limits to the liability for passenger injury ordeath. For damages up to100,000 Special Drawing Rights ("SDRs") (approximatelyEUR112,000) the air carrier cannot contest claims for compensation. Above that amount,the air carrier can defend itself against a claim by proving that it was not negligent orotherwise at fault.Advance payments: If a passenger is killed or injured, the air carrier must make an advancepayment, to cover immediate economic needs, within 15 days from the identification of thecompensation. In the event of death, this advance payment shall not be less than 16,000SDRs (approximately EUR17,900). Passenger delays: In the case of passenger delay, the air carrier is liable for damage unless ittook all reasonable measures to avoid the damage or it was impossible to take such measures.The liability for passenger delay is limited to 4,150 SDRs (approximately EUR 4,600). Baggage delays: In case of baggage delay, the air carrier is liable for damage unless it tookall reasonable measures to avoid the damage or it was impossible to take such measures.The liability for baggage delay is limited to 1,000 SDRs (approximatelyEUR1,100).Destruction, loss or damage to baggage: The air carrier is liable for destruction, loss ordamage to baggage up to 1,000 SDRs (approximately EUR 1,100). In the case ofchecked baggage, it is liable even if not at fault, unless the baggage was defective. In thecase of unchecked baggage, the carrier is only liable only if at fault.Higher limits for baggage: A passenger can benefit from a higher liability limit by making aspecial declaration at the latest at check-in and by paying a supplementary fee.Complaints on baggage: If the baggage is damaged, delayed, lost or destroyed, thepassenger must write and complain to the air carrier as soon as possible. In the case ofdamage to the checked baggage, the passenger must write and complain within sevendays, and in the case of delay within 21 days, in both cases from the date on which thebaggage was placed at the passenger's disposal.Liability of contracting and actual carriers: If the air carrier actually performing the flight isnot the same as the actual carrier, the passenger has the right to address a complaint or tomake a claim for damage against either. If the name or code of an air carrier is indicatedthat air carrier is the contracting air carrier.Time Limit for action: Any action in court to claim damages must be brought within twoyears from the date of arrival of the aircraft, or from the date on which the aircraft oughtto have arrivedBasis for the informationThe basis for the rules described above is the Montreal Convention of 28 May 1999, whichis implemented in the Community by Regulation (EC) No. 2027/97 (as amended byRegulation (EC) No. 889/2002) and national legislation of the member states). A copy of theconditions of carriage applicable to the holiday and the Convention referred to above, can besupplied on request. In the event of any liability on the part of the Organiser for injury, illnessor death, no payment will be made unless the following conditions are complied with: (I) theConsumer must advise the Organiser in relation to the injury or illness while the Consumer isat the resort and must also write to the Organiser within three months of the completion ofthe holiday; (II) the Consumer must transfer any rights that the Consumer has, in respect ofsuch injury, illness or death against any person to the Organiser; (III) the Consumer must co-operate fully with the Organiser to enable the Organiser or its insurers to enforce such rights.8. COMPLAINTS(a)Without prejudice to the Consumer's rights under Clause 8(b) below, if the Consumerwishes to make a complaint in relation to a holiday, he must immediately inform theOrganiser's representative at the location where the Consumer is when the complaint arises,thereby affording the Organiser reasonable opportunity to rectify any matters that have arisen.The Consumer shall, if the Organiser requires it, complete a form setting out the detail of theConsumer's complaint. Should any issue persist please contact our Dublin office for furtherassistance. If the Consumer fails to comply with such requirement, the Organiser shall beentitled to recover the cost from the Consumer of any additional expense incurred by it incarrying out subsequent investigation of a complaint, which is found to be unjustified. (b)TheConsumer shall be obliged to notify the Organiser by e-mail at customerservices@shgi.ie, asthis is our preferred method of communication, or in writing of any complaint not later than28 days after his return to the port of departure or termination of the holiday whichever isthe earlier and no complaint received thereafter shall be entertained.9. GOVERNING LAW AND JURISDICTIONThe terms of the contract (as provided for in Clause 1(a) of this Booking Terms and Conditions)are to be interpreted under and are subject to the laws of the Republic of Ireland. The partieshereby, irrevocably submit to the jurisdiction of the Courts of the Republic of Ireland.10. PAYMENTa) Payment in Full The holiday must be paid for in full at least 10 weeks before the scheduled date ofdeparture or if the contract is made later than 10 weeks before the scheduled date ofdeparture, it must be paid for in full on the signing of the Booking Form.b) Deposits & 3rd Party Deposit All Deposits are non-refundable. Holidays involving Cruises, Charter Flights, Coach Tours,Holiday Homes, Train Tours and/or other outside supplied product will also involve thepayment of the deposit required by the 3rd party supplier, this extra deposit will beconfirmed and collected at the time of booking. c) Airfaresi)Because of the ever changing nature of airfare structures and the increasing availabilityof instant purchase air fares most of the flights which we sell must be paid for in full atthe time of booking together with our normal deposit.ii)Where we have only taken a deposit at time of booking, please note that occasionallyairlines require us issue your flight tickets earlier than the balance due datein orderto avoid extra costs. In such circumstances we shall contact you seeking a furtherpayment of your balance prior to the balance due date stated on your invoice.d) Cancellation Policy i)If you do need to cancel your travel plans it is your responsibility to notify us in writing. If youdo not pay for the package in full at least ten weeks before the scheduled date of departurewe shall have the option of canceling the holiday or if you notify us in writing that you wishto cancel the holiday certain, specific charges are payable by you the consumer. Thefollowing charges which are expressed as a percentage of the holiday cost will be made:American Holidays and Travelmood.70 days +Deposit70-57 days30%56-37 days 50%36-23 days 70%22-12 days 90%11-0 days100%All cancellation charges apply to each person covered by a booking. As cancellation coverapplies immediately, any insurance premium paid is not refundable. ii)Cruise & other 3rd Party suppliers Cancellation of cruise bookings and other 3rd party products incur charges in additionto the above cancellation charges. These charges will vary depending on the 3rd partysupplier which in most cases can be up to 100% of the cost of the cruise.iii)Ticketed flights Cancellation of holidays involving ticketed flights once tickets have been issued will incurthe above charges together with additional charges which may be levied by the airline,which in most cases can be up to 100% of the cost of the airfare. e) Cancellation for Non Payment If the holiday is not paid for by the due date, the Organiser shall have the right to cancel theholiday. If the Organiser, at the request of the Consumer or Retailer, agrees to delaycancellation of the holiday, then if the Organiser subsequently cancels for non-payment, thecancellation charges set out above shall apply and be payable by the Consumer.11. SUBSTITUTION(a) As a result of new security systems in place with all scheduled airlines, name changes arestrictly not allowed and we are unable to provide the facility of name changes for any airlinetickets. We will endeavour to rebook a new ticket at the same fare, however, this is not alwayspossible. The relevant administration fee will also apply should a new ticket have to be issued.(b) Where the Consumer is prevented from proceeding with the holiday, he may transfer hisbooking to a person who satisfies all the conditions required to be satisfied by a person whotakes the holiday, having first given the Organiser or Retailer reasonable notice in writing of hisintention to do so before the departure date (such notice shall not be less than 28 days priorto the date of departure). The transferee of the Consumer must sign a Booking Form andcomply with any other requirements of the Organiser applicable to the holiday. (c) A Consumerwho transfers a holiday booking shall be jointly and severally liable with the transferee to theOrganiser or Retailer for payment of any balance due in respect of the holiday and for therelevant substitution fee per person substituted. (d) Insurance is not transferable. (e)InA154Reservations: Dublin 01 6733800 or Belfast 028 9051 1800Booking Conditions