talk to the experts 01737 214 214 7Visiting You in SchoolWe acknowledge the fact that it is not always convenient to come to our offices in Banstead, Surrey - so we will bring our expertise to you! One of our team will be delighted to visit you in school to discuss your trip requirements, guide you through promotion and budget planning, help with risk assessments, give support at parent information evenings and much more. Our ConsultantsTo ensure your trip remains relevant to the curriculum we consult leading teachers when designing itineraries and compiling field notes. These include Simon Ross, a current Head of Geography and Assistant Headmaster. Simon has written several mainstream geography textbooks, most recently the AQA GCSE A text for Nelson Thornes and the Exploring Geography KS3 series for Hodder Education. He has also organised and run school field trips to a variety of destinations." The back up and support that Discover the World offer is exceptional and provides great peace of mind for school groups."David Rogers, Curriculum Leader of Geography, Priory School, also chair of the GA's Secondary Phase Committee and part of the Editorial Collective of the GA Magazine" During the unprecedented period we have all experienced as a result of Eyjafjallajokull erupting in Iceland, I would like to formally record my thanks to you and your colleagues for the huge effort you undertook in making alternative arrangements for Hertfordshire school groups to return to the UK so swiftly... I'm sure that our groups were not the only people you have to support and I am very grateful f or you managing it so expertly."John Harris, Director of Children, Schools & Families, Hertfordshire County Council (April 2010) Travel Disruption Charter It is of paramount importance to know your travel provider will look after you and your students, especially at times when the unexpected occurs. To this end, we offer this simple and transparent guarantee:Before you go: we will do everything possible to rearrange your trip if it is cancelled due to disruption caused by a volcanic eruption and/or subsequent ash cloud, or in the event that your outward flight(s) cannot operate within 24 hours of the scheduled departure time. If it is not possible to rearrange your trip, you will receive a refund of the trip cost you have paid to us (see booking terms and conditions). When you are on your trip: if it becomes necessary to alter or reroute your itinerary, we will make these arrangements at no additional cost to you. In the event your scheduled return flight(s) are cancelled and it is necessary to remain in your destination, we will provide you with accommodation (of our choosing) and meals (at reasonable cost) until such time that we or the airline can make arrangements to get you home as swiftly as possible.Blue Lagoon, Iceland © Beaufort SchoolEyjafjallajokull

8 Our trips are bound by our Booking Terms & Conditions - for details visit discover-the-world.co.uk/educationalvisitsSafety First" Every young person should experience the world beyond the classroom as an essential part of learning and personal development, whatever their age, ability or circumstances."LOtC Manifesto Discover the World promotes a 'health and safety culture' throughout the company.We provide you with detailed risk assessments which are constantly monitored and updated.A teacher inspection trip is recommended and is often a requirement of your LEA. We offer free or discounted inspection trips if you are planning a group visit with Discover the World. Learn more about our teacher inspection trips on the page opposite.All our overseas suppliers are fully licensed to governing body standards and follow robust health and safety procedures. We work closely with you throughout the planning of your trip and once you are away we will provide your group with 24hr support.To ensure our health and safety standards are maintained, our systems and procedures are fully audited annually by independent experts.All our services are delivered to the highest possible safety standards and your group will be protected by our full and comprehensive Safety Management System: The importance and long term value of school trips cannot be underestimated, as highlighted by the Department of Education. Our mission is to provide you with expert educational travel. However, we are well aware that safety concerns are at the forefront of teachers' minds, which is why safety is of paramount importance to us also. Whether glacier walking in Iceland or spending the night in a Sahara desert camp you can be sure that your students are in the safest hands possible.For your peace of mind Discover the World are accredited by the School Travel Forum and the Learning Outside the Classroom Badge.The Learning Outside the Classroom Quality Badge This national award recognises our commitment to the benefits of educational travel, whilst maintaining strict safety standards at all times.The School Travel Forum A group of leading school tour operators promoting good practice and safety in educational travel. All members adhere to a rigorous Code of Practice and Safety Management Standards. Jokulsarlon, Iceland© Paul Villecourt