4 For our offi ce opening hours please visit our websiteBooking independently - an informed choice Your money and customer rights are protectedA key benefi t of booking with a UK-based specialist operator is that you are covered by very stringent British travel industry regulations and UK legislation throughout your holiday. Our air holiday packages are ATOL protected by the Civil Aviation Authority. Through our AITO (Association of Independent Tour Operators) bond, we also offer 100% fi nancial protection for non-fl ight inclusive holidays, ensuring that all money paid to us is protected no matter what. We are also members of ABTA The Travel Association. (formerly the Association of British Travel Agents).Travel disruptionWe are proud of our excellent reputation for looking after our clients, without question, should the unexpected occur. Our 'Travel Disruption Charter' offers a simple and transparent guarantee. Our team of dedicated travel consultants will do everything possible to rearrange your trip should it be cancelled or if your outward fl ights(s) cannot operate within 24 hours of the scheduled departure time due to a range of natural events. If it is not possible to re-arrange your trip, you will receive a refund of the trip cost you have paid to us. When you are on holiday, if it becomes necessary to alter or reroute your itinerary, we will make these arrangements at no additional cost to you. In the event your scheduled return fl ights(s) are cancelled and it is necessary to remain in your destination, we will provide you with accommodation and meals until such time that we or the airline can make arrangements to return you home as soon as possible. For full terms and conditions just give us a call or visit our website. Reliability We select our travel partners very carefully, based on the highest levels of service, value and quality and we constantly monitor their commitment to customer satisfaction.Travel informationOnce a booking is confi rmed we will supply detailed literature, such as a handy Road Atlas for our self-drive holidays, which will be ready on arrival in New Zealand. Flexible pricing In this brochure you will fi nd an indication of the lowest price for each holiday at the time of going to press. Up-to-date pricing is available on our website or can be obtained by calling our team of travel specialists. Looking after you during your holiday and when you returnIf there are any issues during your holiday, our 24hr assistance service is just a phone call away. And in most destinations, the aid of local agents and partners give you added peace of mind. This commitment to you does not end when you step off the aircraft; whether you have general feedback, want to discuss any aspect of your trip, recommend a restaurant, or share an unforgettable moment you've captured on your camera then we're happy to hear from you.In this day and age, it may be quite tempting to try and book your holiday independently using the Internet rather than the services of a specialist tour operator. This is of course an option, but be aware of the possible pitfalls and the potential false economy in doing so. There are various factors to take into consideration, for example assurance of quality and standards, what happens if the airline changes or cancels your fl ights, or the hotel room you thought you had booked becomes 'overbooked'? What fi nancial or consumer protection do you have and what happens if something goes wrong on holiday? You may also fi nd that by the time you have booked all your arrangements there is little or no cost saving and you could well end up paying a lot more. Whilst of course you have a choice, these are things to take into consideration but by booking through us we can take the worry out of these eventualities by offering quality products, fully bonded and fi nancially protected holidays with trusted 'package holiday' customer protection, along with peace of mind that with 24/7 round-the-clock support, we are only ever a phone call away.5042ABTA No.V2823Why you should book with the experts...3© Gareth Eyres

discover-the-world.co.uk/newzealandbrochure talk to the experts 01737 218 8005Planning Your HolidayThere really is so much to see and experience on these stunning islands that in order for you to get the most out of your holiday to New Zealand a little planning is an essential requirement, especially when your time is so rarely unlimited!Tailor-made serviceWe know New Zealand in depth and will tailor make any itinerary to suit your requirements. However, only you know exactly what you want from your holiday, so to help us create your perfect itinerary, simply let us have an idea of your interests, timescale and budget and we'll take care of the rest. When to goNew Zealand's glorious landscapes and range of activities can be enjoyed at any time of year - each of its four distinct seasons, opposite to our own, have their own appeal. Summer (Dec to Feb) often brings long, warm days and mild nights, while the winter months (Jun to Aug) are likely to offer spectacular snowy vistas and are the best time to combine with a Pacifi c island stopover. The shoulder seasons of autumn (Mar to May) and spring (Sep to Nov) are naturally warmer than winter, yet are less busy than the summer months. Where to stayWe can mix and match any style of accommodation, from motels and farmstays to boutique hotels, elegant B&B's and idyllic lodges. Activities & excursionsThe perfect enhancement to any itinerary there are certain activities or sights that we feel just shouldn't be missed. You'll fi nd a selection of these in our Top 10 Highlights and itineraries or ask our team for further ideas. Getting aroundSelf-drive or escorted?New Zealand is an easy and friendly country to travel around independently with an excellent network of roads, bus, rail, and air services. Probably the most popular method of touring the country is by car or motorhome. If, however, you prefer to travel with a guide in the company of like-minded people, we can offer a range of small or large group escorted holidays." We would have no hesitation in recommending Discover the World to friends and acquaintances and indeed we are doing just that."Brian Rae, Tailor-Made Self DriveAITO Quality StatementDiscover the World is a member of the Association of Independent Tour Operators. The Association represents Britain's leading independent tour operators and encourages high standards of quality and service. Discover the World abides by the Association's Code of Conduct and adheres to the AITO Quality Charter which can be viewed at www.aito.com - visit the website to fi nd out more about the Association or call 020 8744 9280.Scan with your smartphone and visit our website!Use the QR codes printed in this brochure to take you straight to our website when you scan them with your camera phone or mobile device. The codes can be found on each holiday page and will link you to further information about the trip as well the current prices. You must be able to access the internet on your mobile device and it will need to be equipped with a QR code reader application, available for download at www.discover-the-world.co.uk/qr5042© Fay Looney