INFORMATION 242 BOOKINGCONDITIONS booking conditions 1. Who we Are These conditions apply to all tours provided by The Imaginative Traveller Ltd, registered number 02584114 ( hereinafter called ' the Company' or ' we'), a member of the TUI Travel PLC Group of companies, of TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex, RH10 9QL. We are fully licensed and bonded as a tour operator and when you buy an ATOL protected air package or flight from us you will receive a confirmation invoice from us ( or via our authorised agent through which you booked) confirming your arrangements and your protection under our Air Travel Organiser's Licence number 3986. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at www. atol. org. uk The price of your holiday includes the amount of £ 1 per person as part of the ATOL Protection Contribution ( APC) we pay to the CAA. This charge is included in our advertised prices and will be shown separately on your confirmation invoice. ATOL protection does not apply to all holiday and travel services shown in this brochure. Please ask us to confirm what protection may apply to your booking. We are a member of ABTA, membership number Y0713. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. We can also offer you an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. Further information on the Code and arbitration can be found at http:// www. abta. com Our contract is between the Company and all persons named on the booking as travelling or intending to travel with the Company. The person making the booking ( which is subject to these terms) warrants that they have full authority to do so on behalf of all persons named, and confirms that all persons on the booking are aware of and accept these conditions and that all persons on the booking are aware of and accept the details contained in the Trip Dossier ( as may be amended from time to time). 2. Booking and Payment To make a booking you must send us a non- refundable deposit as detailed below. This will constitute acceptance by you of these booking conditions. All deposits are per person per tour. Standard deposit: GBP150, USD300, CAD330, EUR200, AUD330, NZD400. Deposit for tours of 28 days or more: GBP200, USD400, CAD445, EUR295, AUD660, NZD800. Deposit for Galapagos Cruises: GBP300, USD650, CAD700, EUR400, AUD700, NZD900. Deposit for Antarctic Cruises: GBP800, USD1600, CAD1750, EUR1100, AUD1750, NZD2400. Deposit for Gorillas and Game and Gorilla Tracks Extension: GBP300, USD650, CAD700, EUR400, AUD700, NZD900. All Antarctic cruises require you to fill in a medical questionnaire. Please check with your travel agent or refer to our Trip Dossier for details. We will invoice you for the balance of the cost, which must be paid not later than 56 days prior to departure ( 90 days for Antarctic cruises and 130 days for Galapagos cruises). Failure to pay the balance of the cost at this time will result in the booking being terminated and loss of deposit. Bookings made less than 56 days prior to departure ( 90 days for Antarctic cruises, 130 days for Galapagos cruises) must be paid for in full at the time of booking. The booking is not accepted and no contract exists between us until the date shown on the confirmation issued by the Company. Notification of cancellation must be made to the Company in writing. Bookings made over the telephone more than 56 days before departure will not be deemed accepted until we have received written confirmation ( by email, post or online) that you have read and understood these Booking Conditions and the details contained in the Trip Dossier ( as may be amended from time to time). If this confirmation is not received within 10 days of the booking being made over the telephone, the booking will be cancelled, and you will lose your deposit and any non- recoverable costs we incur and the booking will be released for resale. Bookings made over the telephone less than 56 days before departure ( i. e. when full payment is due on booking) will be subject to the cancellation conditions in clause 3 below regardless of whether we have received confirmation that you have read and understood these Booking Conditions and the details contained in the Trip Dossier ( as may be amended from time to time). 3. Cancellations If you cancel your booking more than 56 days before departure, provided you are not booked to travel on a cruise to the Antarctic or Galapagos, you may transfer your deposit and travel insurance to another holiday in our current programme ( provided you are not already booked on it) on payment of a transfer fee of GBP50, USD100, CAD110, EUR75, AUD130, NZD160, subject to your notifying us in writing within two weeks of your cancellation, telling us which holiday you wish to transfer to. If the holiday you transfer to is more expensive than the one you originally booked, an additional deposit may be required. If you subsequently cancel the holiday to which you have transferred, we will retain your full original deposit, transfer fee and travel insurance premium. If you are booked to travel to the Antarctic or Galapagos, it is not possible to transfer to another tour and cancellation charges will apply as detailed below. If you cancel your booking more than 56 days before departure we will not refund your deposit and travel insurance premium. If you cancel your booking within 56 days the following cancellation charges will be made. Period beforeCancellation charges departure withinshown as a which writtenpercentage of the notification isholiday price. received 56 days or moreForfeit of Deposit* and travel insurance premium 55 - 28 days 50% of total cost 27 - 14 days75% of total cost 13 or less100% of total cost * Includes any flight deposit paid. Charges for cruises to the Galapagos and Antarctic differ and these are detailed below. Cruises to AntarcticCancellation Charges 91 days or moreForfeit of Deposit* and travel insurance premium 90 days or less100% of total cost * Includes any flight deposit paid. Cruises to Galapagos 130 days or moreForfeit of Deposit* and travel insurance premium 129 days or less100% of total cost * Includes any flight deposit paid. These dates refer to the date we receive written notification of your cancellation and cancellation charges will be applied as shown above, calculated from the day written notification is received by the Company. It is your responsibility to ensure that notification is received by us. Verbal notification of an intention to cancel is not sufficient. Issued travel insurance premiums and existing admin fees are not refunded. We strongly advise you to take out insurance against irrecoverable cancellation costs. In addition, airlines may impose 100% cancellation charges and the cost of a new ticket. 4. Transferring a Booking If you are prevented from travelling on the tour you may transfer your booking to another person provided they meet all the requirements relating to that holiday. A transfer fee of GBP50, USD100, CAD110, EUR70, AUD130, NZD160 is payable, or GBP80, USD160, CAD175, EUR110, AUD175, NZD200 if the transfer is less than 56 days before departure, and additional costs such as airline tickets and permit fees may also be payable. Travel insurance is non- transferable. You may transfer your booking to another tour for a transfer fee of GBP50, USD100, CAD110, EUR70, AUD130, NZD160 per person provided this is more than 56 days from departure. Within 56 days cancellations apply. This does not apply to Galapagosor or Antarctic cruises. See cancellation charges in section 3. Other changes you require to the original booking must be confirmed in writing by the person who made the original booking and must be accompanied by an administration fee of GBP50, USD100, CAD110, EUR70, AUD130, NZD160 per booking in addition to the cost of any extra services required. The only exception to this is accommodation and other extra services, which may be added up to one calendar month before departure without charge. Within one calendar month, these can be added on payment of the administration fee of GBP50, USD100, CAD110, EUR70, AUD130, NZD160. Whilst every reasonable effort will be made to accommodate changes and additional requests their availability cannot be guaranteed. 5. If We Cancel or Change Your Holiday We will let you know as soon as we can if, through no fault of your own, we are forced to significantly alter or cancel your holiday. A ' significant change' for example is a change of more than 24 hours ( 12 hours for holidays of 10 days' duration or less) in departure or return timings or other such change to itinerary and services that would reasonably be considered significant. In these circumstances you can choose one of the following options. a) cancel your holiday and receive a full refund; b) accept a substitute holiday if we are able to offer you one. If the substitute holiday is of lesser value, we will refund you the difference. If appropriate we will also compensate you for the inconvenience unless the alteration or cancellation is because there are insufficient numbers to run the holiday or if the alteration or cancellation has come about because of unavoidable, unusual and unforeseeable circumstances beyond our control or the control of our suppliers resulting in events that could not have been avoided even if all reasonable care had been taken (" Force Majeure"). Force Majeure includes ( but is not limited to) war or threat of war, riot, civil strife, industrial dispute, unavoidable technical problems with transport, closure or congestion of airports, terrorist activity, natural or nuclear disaster, fire and adverse weather conditions. If we cancel your holiday, insurance premiums paid to us will be refunded, except in the case of annual insurance which has already covered a risk. We shall not be liable to you for any incidental expenses incurred by you as a result of any arrangements that you may have made. 6. Surcharges Changes in transportation costs ( including the cost of fuel), dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked. However there will be no change within 30 days of your departure. Any changes in taxes, entry fees and/ or charges that we collect at net cost on behalf of local and government bodies will be passed on to you in full or refunded to you in full. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums, any taxes, entry fees and/ or charges that are collected at net cost on behalf of local and government bodies and any amendment charges. You will be charged for the amount over and above that, plus an administration charge of £ 1.00 per person together with an amount to cover agents' commission. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one ( if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your travel arrangements go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. Price increases and surcharges will be calculated according to the costs and exchange rates obtained at the time of calculation. GBP1 = USD2.036, GBP1 = EUR1.3 The UK government have announced their intention to replace Air Passenger Duty, which is payable by all passengers on flights departing from UK airports with a new Emissions Tax, known as Aviation Duty, with effect from 1st November 2009. We are not yet aware of the final details of the new Duty, and prices have therefore been calculated as if Air Passenger Duty continues to be in effect. In the event that our costs increase as a result of the change, we reserve the right to adjust prices to reflect those changes in costs. 7. Trip Dossiers A general indication is provided in our brochures and website of the itinerary for each holiday, the type of accommodation used, what is included in the price, passport and visa requirements, and health formalities. Changes in all of these items may be made at any time and we will notify you of any significant changes that we become aware of as soon as we are reasonably able to do so. For most holidays we publish detailed Trip Dossiers which contain the up- to- date definitive information about the holiday, and which will be sent on request or can be downloaded from our website. The information and conditions relating to your holiday ( and extensions/ options where applicable) contained in the Trip Dossiers will be deemed to be part of the contract, and you should therefore read them carefully. Should there be a discrepancy between the information in the brochure and the Trip Dossier, the information in the Trip Dossier supersedes that in the brochure and will be considered the most up- to- date and accurate. Trip Dossiers may change from time to time and it is your responsibility to ensure that you obtain the most recent version of the dossier before travel. Any information or advice provided by the Company on matters such as permits, visas, vaccinations, climate, clothing, baggage, special equipment, etc. is given in good faith but without liability on the part of the Company. It is your responsibility to ensure you have all the necessary travel documentation required for the holiday. 8. Adventure Holidays Your booking is accepted on the understanding that you realise the hazards involved in this kind of holiday, including injury, disease, loss or damage to property, inconvenience and discomfort. The whole philosophy of this type of travel is one which allows alternatives and a substantial degree of on- trip flexibility. The outline itineraries given for each holiday must therefore be taken as an indication of what each group should accomplish, and not as a contractual obligation on the part of the Company. Changes in itinerary may be caused by local political conditions, flight cancellations, mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances. It is a fundamental condition of joining any Company holiday that you accept this flexibility, and acknowledge that delays and alterations and their results, such as inconvenience, discomfort, or disappointment, are possible. When changes in an itinerary are required we will always endeavour to provide suitable alternative arrangements which may involve additional expense. Where you choose not to partake in the alternative arrrangements offered, you will not be offered a refund for services not utilised. In such situations we will assist where possible in arranging transport to the end point of the tour, however you will be asked to cover the costs of this transport. If it is not possible for us to make suitable alternative arrangements, pro- rata refunds will be given for services not utilised. In general if you choose not to participate in a part of a tour itinerary, no refund will be offered for services not utilised. 9. Age, Fitness and Participation All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of their chosen holiday as described in this brochure. No unaccompanied minors ( those under 18 years of age) can be accepted however ( a) minors aged between 6- 17 years may accompany their parents on tours designated as family adventures, city breaks or villa holidays and ( b) older teenagers may be allowed to join group tours provided they are accompanied by a parent or guardian who accepts full responsibility for them. The minimum age for children on family adventures is 6 years old and family volunteer tours, 10 years. 10. Illness or Disability Anyone suffering from illness or disability or undergoing treatment for any physical or medical condition must declare the true nature of such condition at the time of booking and make arrangements for the provision of any medication or other treatment which may be required during the holiday. Failure to make such disclosure will constitute a breach of these booking conditions and result in such persons being excluded from the holiday in which case all monies paid will be forfeit. 11. Local Payments The Local Payment is a portion of the tour cost which must be paid directly to the Tour Leader at the start of your tour. The Local Payment must be paid in the currency specified in the Trip Dossier ( as may be amended from time to time). It is only when the Local Payment has been paid that your tour price is paid in full. 12. Donations Participation in our Volunteer programs is contingent on a specific donation being made. Where applicable these donations must be paid no later than the final balance of your tour price i. e, no later than 56 days prior to departure. 13. Authority of the Leader On an adventurous holiday it is necessary that you abide by the authority of the leader, who represents the company. If you commit any illegal act when on the holiday or if in the reasonable opinion of the leader your behaviour is causing or likely to cause danger, distress or annoyance to others we may terminate your travel arrangements without any liability on our part. If you are affected by any condition, medical or otherwise, that might affect your or other people's enjoyment of the holiday, you must advise us of this at the time of booking. 14. Insurance You must be covered by insurance, which must include adequate cover for medical expenses and the cost of repatriation should you become too ill to continue, including helicopter rescue and air ambulance. If you join the holiday without adequate insurance you may not be allowed to continue on the holiday, with no right of refund. Imaginative Traveller has applied to become an Appointed Representative of Campbell Irvine Ltd from the 1st January 2009. Campbell Irvine Ltd is authorised and regulated by the Financial Service Authority. This can be checked on the FSA's register by visiting the FSA's website at www. fsa. gov. uk/ register or by contacting them on 0845 606 1234. Any claims concerning matters for which you are insured must be directed to your insurers. 15. Complaints If you have any complaint about the holiday, you must make it known at the earliest opportunity to the leader and/ or our local representative, who will normally be able to take appropriate action. If you are not satisfied with their response and you feel your enjoyment of the holiday is likely to be significantly affected, you should notify our head office in the UK and we will do our best to resolve the problem. If at the end of the holiday, you feel your complaint has not been properly dealt with, we shall try and agree a settlement with you, but you must first notify us of your complaint in writing within 35 days of your scheduled date of return. We can usually sort out any complaints you may have. But if we cannot agree, you can take the matter to an arbitrator administered by IDRS part of The Chartered Institute of Arbitrators. Details and application forms are available from ABTA, 68- 71 Newman Street, London W1P 4AH. The arbitrator will only deal with your complaint if it relates to a tour and: • you are claiming up to £ 5,000 for each person or £ 25,000 for each booking; • you contact them within 9 months of the end of your tour; and • your complaint does not involve major physical injury or illness in excess of £ 1000. This is a cheap and simple way of sorting out complaints and there are limits on the costs you might have to pay. You do not have to appear in person, but can send documents to explain your complaint. If you would like more details, please ask our customer service staff. If you prefer, you can take your complaint to the County Court or another suitable court. We are responsible to you for the proper performance of our obligations under the contract irrespective of whether those obligations are provided directly by us, or by third party service providers engaged by us acting within the proper course of their employment. We are liable to you for any damage caused to you by our failure to perform the contract or by our improper performance of the contract, unless that failure is: a) attributable to you; b) attributable to a third party unconnected with the provision of the services c) due to unusual and unforeseeable circumstances beyond our control and which could not have been avoided even if all due care had been taken; d) due to an event which even with all due care we could not foresee or forestall. If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements, we may at our absolute discretion, offer advice, guidance and assistance to help you in resolving any claim you may have against a third party, provided we are advised of the incident within 90 days of its occurrence. The financial assistance is limited to £ 5,000 per booking. If your claim is successful or if you are insured for these costs, you must repay any financial assistance we give you as soon as you recover it. In any event, you are strongly advised to insure yourself against any possible risk that may occur and in particular to ensure that you have sufficient insurance in respect of dependent relatives. You are required to carry proof of insurance with you and produce it if reasonably requested by company employees or suppliers. Passengers travelling on vehicles owned by the company are covered by passenger liability insurance up to a maximum of £ 3 million per group per incident, and by confirming that you have read and accept our Booking Conditions and our Trip Dossier ( as may be amended from time to time) you acknowledge that the Company has taken all reasonable steps to safeguard its liability in this respect. 16. Application of International Conventions Except in instances of personal injury or death, where the Company is found to be liable for damages in respect of its failure to carry out the contract, the maximum amount of such damages, compensation and loss of enjoyment will normally, but not necessarily, be limited to three times the basic holiday price shown on the invoice. Where the damages relate to the provision of transport by air, sea or rail, or hotel accommodation, any compensation payable may be limited by the EU Charter of Passengers Rights, the Warsaw Convention as amended by the Hague Protocol ( air), the Athens Convention 1974 ( sea), the Berne Convention 1961 ( rail), and the Paris Convention 1962 ( hotel accommodation), or any such statute or regulation as may from time to time amend or supersede any of the above. Copies of the conditions of carriage and any conventions which may apply are available on request. Any independent arrangements that you make which are not part of the holiday are entirely at your own risk. You must comply with the conditions of carriage applied by land, sea and air carriers. The provisions of the Warsaw Convention 1929 ( as amended) concerning the carriage of passengers and their luggage by air, and the airlines' conditions of carriage, may apply to you and your party during your flight, and during boarding and disembarkation. These provisions and conditions may limit or exclude liability for death or personal injury, or loss of or damage to luggage, and may make special provisions for valuables. We will supply a copy of the conditions of carriage applicable to your holiday, and of the Warsaw Convention, if you request them. In the case of sea travel the provisions of the Athens Convention 1974 relating to the carriage of passengers and their luggage by sea may apply. This Convention and the sea carriers conditions of carriage may continue to apply to you and your party throughout your stay on board the ship, and during boarding and disembarkation. The Athens Convention, and the carriers' conditions of carriage, may limit or exclude liability for death or personal injury, or loss of or damage to luggage, and make special provisions for valuables. A copy of the conditions of carriage applicable to your holiday, and the Athens Convention referred to above, can be supplied on request. This is a notice required by European Community Regulation ( EC) No. 889/ 2002. This notice cannot be used as a basis for a claim for compensation, nor to interpret the provisions of the Regulation or the Montreal Convention, and it does not form part of the contract between the carrier( s) and you. No representation is made by the carrier( s) as to the accuracy of the contents of this notice. Air carrier liability for passengers and their baggage. This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention. Compensation in the case of death or injury. There are no financial limits to the liability for passenger injury or death. For damages up to approximately £ 80,000 the air carrier cannot contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it was not negligent or otherwise at fault. Advance payments. If a passenger is killed or injured, the air carrier must make an advanced payment, to cover immediate economic needs, within 15 days from the identification of the person entitled to compensation. In the event of death, this advance payment shall not be less than approximately £ 13,000. Passenger delays. In case of passenger delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for passenger delay is limited to approximately £ 3,300. Baggage delays. In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to approximately £ 800. Destruction, loss or damage to baggage. The air carrier is liable for destruction, loss or damage to baggage up to approximately £ 800. In the case of checked baggage, it is liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault. Higher limits for baggage. A passenger can benefit from a higher liability limit by making a special declaration at the latest at check- in and by paying a supplementary fee. Complaints on baggage. If the baggage is damaged, delayed, lost or destroyed, the passenger must write and complain to the air carrier as soon as possible. In the case of damage to checked baggage, the passenger must write and complain within seven days, and in the case of delay within 21 days, in both cases from the date on which the baggage was placed at the passenger's disposal. Liability of contracting and actual carriers. If the air carrier actually performing the flight is not the same as the contracting air carrier, the passenger has the right to address a complaint or to make a claim for damages against either. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier. Time limit for action. Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived. Basis for the information. The basis for the rules described above is the Montreal Convention of 28 May 1999, which is implemented in the Community by Regulation ( EC) No. 2027/ 97 ( as amended by Regulation ( EC) No. 889/ 2002) and national legislation of the Member States. EU Airline Blacklist. In accordance with EU directive ( EC) no. 2111/ 2005, Article 9, we are required to bring to your attention the existence of a ' Community list' which contains details of air carriers that are subject to an operating ban within the EU Community. The Community list is available for inspection at http:// air- ban. europa. eu In accordance with EU Regulation 2111/ 2005 we are required to advise you of the actual carrier operating your flight/ connecting flight/ transfer. We do this by listing carriers to be used or likely to be used - British Airways, KLM, Emirates, Gulf Air, Royal Jordanian, Delta Airlines, Air India, Kenya Airways, Royal Air Maroc. 17. Flight Bookings The flight fare can only be guaranteed when the flight booking has been paid for in full and a ticket has been issued. Flight bookings cannot be transferred. All travel by air is subject to the provisions of the Montreal and Warsaw Conventions; for the purposes of application of those conventions all carriage by air, including domestic carriage, under this contract shall be deemed to be International Carriage by Air. Copies of the conditions of carriage and any conventions which may apply are available on request. 18. Data Protection Policy To ensure that your holiday runs smoothly, we ( and your travel agent, if you use one) need to use information such as your name and address, special needs, dietary requirements, etc. We will apply appropriate security measures to protect this data. However, we must pass it to suppliers of your travel arrangements, including airlines, hotels and transport companies. We may also supply it to security or credit checking companies, and to public authorities such as customs and immigration. If your holiday is outside the European Economic Area ( EEA), controls on data protection in your destination may not be as strict as in the UK. We will only pass data which includes sensitive information regarding disabilities or dietary and religious requirements, to people responsible for your travel arrangements. If we cannot pass this information to the relevant suppliers, in the EEA or elsewhere, we cannot provide your booking. When you make this booking, you consent to this information being passed to the relevant people. Information held by your travel agent is subject to that company's own data protection policy. We can supply a copy of your information held by us; there is a small charge for providing this. 19. General Terms Any likeness or image of you secured or taken on any of our holidays may be used by the company without charge in all media ( whether now existing or in the future invented) for bona fide promotional or marketing purposes, including without limitation promotional materials of any kind, such as brochures, slides, video shows and the internet. In making the booking you agree that, if necessary, the company may pass your contact details and numbers to any third party connected with the operation of the specific holiday on which you have booked. This information will not be used for any other purpose, nor will it be passed to any other parties. The booking conditions and the Trip Dossier ( as may be amended from time to time) may only be waived or amended by written mutual consent. When you confirm that you have read our Booking Conditions and the Trip Dossier, you agree to be bound by these conditions, and when we accept your booking we agree to provide you with the agreed tour or holiday. If you booked your holiday in any jurisdiction other than in Scotland or Northern Ireland ( including any booking via the Internet), this Agreement, and any claim or dispute arising from or related to this Agreement, will be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any claim arising out of it. If you booked your holiday in Scotland, this Agreement, and any claim or dispute arising from or related to this Agreement, will be governed by Scottish law and the courts of Scotland shall have exclusive jurisdiction over any claim arising out of it. If you booked your holiday in Northern Ireland, this Agreement, and any claim or dispute arising from or related to this Agreement, will be governed by Northern Irish law and the courts of Northern Ireland shall have exclusive jurisdiction over any claim arising out of it. Generic 2009/ 2010

243 INFORMATIONHOWTOBOOK  OURPRICINGEXPLAINED  3WAYSTOSAVE  SOLOTRAVELLERS  INSURANCE Great Discounts Three superb ways to save - you travel... we reward: Early Bird reward - 5% Book any trip six months or more in advance and you will receive a 5% discount. Even better, if you book early you will benefit from the widest selection of tours and dates as well as have access to the best flights and prices. Loyalty reward - 5% If you are one of our many returning clients looking to enjoy another trip with Imaginative Traveller we will reward your loyalty with a 5% discount. Even better, if you book two trips at once you will automatically qualify for the loyalty reward for your second tour. Group reward - 5% Book a trip for six or more people and we will deduct 5% from your tour costs. Even better, why not ask our tailor-made department for a competitive quote for a private trip just for you and your own group? Combine all three rewards for a great start to your journey with Imaginative Traveller. Avoid disappointment by booking early how to book Contact us ( see back cover for details) By phone, email, online or post Your travel agent will be able to give you all the information that you need about your tour and assist you through every stage of the booking process. Don't forget, that your travel agent can also help you with: International Flights Adventure Travel Insurance Extra Hotel Accommodation at the start and end of your tour If possible, keep your passport to hand so that your consultant can collect all the information needed to finalise your booking. However, if this is not possible, don't worry, you can give us the necessary passport information at a later date. our pricing explained Our pricing structure is easy! All tours show a land only price which includes all compulsory payments and taxes. Optional and seasonal supplements are listed alongside the tour. You will need to take the Local Payment with you to pass on to your tour leader on day 1 of your tour. Please note that all prices are subject to currency fluctuations. insurance Your travel agent will be able to discuss the most appropriate adventure travel insurance for your trip. three ways to save solo travellers We offer the perfect solution for solo travellers. We understand travelling to far away destinations and different cultures on your own or for the first time can be daunting. Our tours provide the safety of travelling to the world's most exciting destinations in a small group of likeminded people with whom you can share an amazing experience, make lifelong friends and leave with many happy memories. There are no compulsory single supplement on most of our Adventurer or Traveller style trips. We can arrange twin share accommodation for you with another tour member of the same sex.