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A brief look at events at LIAT and across our network... 78 lime October - December 2008 LIMELIAT LIATnews It's always great when we're able to celebrate our successes, and so we've enjoyed reflecting on a fantastic first year of flying to Curacao. The service remains highly popular and it's easy to see why. It's intriguing. Curacao is the largest of the Netherlands Antilles and its capital, Willemstad, has some very fine Dutch colonial architecture painted in a variety of pastel colours, while in the countryside there are several beautiful plantation houses, called landhuisen. It also has one of the most important historical sites in the Caribbean, but we won't say what that is as it will give away the answer to one of our quiz questions on page 90! BON BINI CURACAO! Our flet LIAT operates a fleet of 17 Dash 8 Q100 / Q300 aircraft, which have proven to be safe, economic and reliable, a favourite for airlines flying the frequencies and range of our Caribbean routes. The latest model uses an advanced Noise Vibration Suppression system to dramatically reduce cabin noise and vibration, meaning it can boast to be the quietest, most vibration-free turboprop aircraft in the sky today. y Crew: 2+ 1 y Passengers: 50 y Engines: Two Pratt & Whitney Canada PW123B turboprops y Power: 2500shp y Cruise speed: 285 knots ( 528km/ h) y Maximum range ( with optional long- range fuel tanks): 2,034km y Maximum take- off weight: 19,505kg y Average cabin noise level: 75dBA * specs apply to the Q300 model only y For the latest information on our schedules, special ofers or to make reservations, visit www. liat. com LIAT began flying in 1956 with one single piper apache aircraft between Antigua and Montserrat. For most of the 20th century the island's fortunes, like Aruba, depended on its oil refinery, which processes Venezuelan crude oil, but more recently tourism has increased in importance. Diving has grown very popular since the establishment of an underwater park to preserve the reef and there are dive sites all along the Leeward side of the island. LIAT still operates four flights a week to Curacao, routing from Barbados through Trinidad, from 09h50 to 12h05 every Monday, Wednesday, Friday and Sunday. The return flights, on the same days, from Curacao to Trinidad and Tobago and on to Barbados leave Hato International at 12h35, arriving at 14h50. did you know? ROGER GIBBS/ CURACAO TOURIST BOARD ROGER GIBBS/ CURACAO TOURIST BOARD

October - December 2008 lime 79 Off to the World Creole Music Festival in Dominica? LIAT is laying on additional flights to meet the demand for visitors to this event, from October 31 to November 2. Book early on www. liat. com! Reservations y Call 1- 888- 844- LIAT ( 5428) for customers calling from most destinations within the Caribbean region. y 866 549- 5428 for customers calling from Puerto Rico and US Virgin Islands y 480 5582 for customers calling from Antigua y ( 268) 480- 5601/ 2 for customers calling from any other country y Email: reservations@ liatairline. com Customer Services At LIAT we place great importance on our customers. We strive to deliver a superior product and service, but recognise there will be times when things don't go accordingly to plan. We are always looking to improve our customer service, and we like to recognise those employees who do deliver exceptional service. So please contact us to share all of your travel experiences. y Tel: ( 268) 480 5634/ 5629 y Fax: ( 268) 480 5635 y Email: customerrelations@ liatairline. com Baggage y Tel: ( 268) 480 5705 y Email: baggage@ liatairline. com When contacting us with a baggage enquiry, please have the following information to hand or in your email, so we can most efficient follow- up on your query: y Name of passengers y Nature of problem / complaint y Date of incident, flight information, island where incident occurred y Amount of expenditure, if any y Mailing address Please keep receipts for any expenditures and the passenger receipt from your ticket. For a full set of contact details for the baggage station near you, visit www. liat. com QUIKPAK Looking to send small packages by air? Use our freight service, by contacting: y Tel: ( 268) 480 5733/ 4/ 5 For a full set of contact details for all offices in the LIAT organisation, please visit www. liat. com CONTACT US