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October - December 2008 lime 79 Off to the World Creole Music Festival in Dominica? LIAT is laying on additional flights to meet the demand for visitors to this event, from October 31 to November 2. Book early on www. liat. com! Reservations y Call 1- 888- 844- LIAT ( 5428) for customers calling from most destinations within the Caribbean region. y 866 549- 5428 for customers calling from Puerto Rico and US Virgin Islands y 480 5582 for customers calling from Antigua y ( 268) 480- 5601/ 2 for customers calling from any other country y Email: reservations@ liatairline. com Customer Services At LIAT we place great importance on our customers. We strive to deliver a superior product and service, but recognise there will be times when things don't go accordingly to plan. We are always looking to improve our customer service, and we like to recognise those employees who do deliver exceptional service. So please contact us to share all of your travel experiences. y Tel: ( 268) 480 5634/ 5629 y Fax: ( 268) 480 5635 y Email: customerrelations@ liatairline. com Baggage y Tel: ( 268) 480 5705 y Email: baggage@ liatairline. com When contacting us with a baggage enquiry, please have the following information to hand or in your email, so we can most efficient follow- up on your query: y Name of passengers y Nature of problem / complaint y Date of incident, flight information, island where incident occurred y Amount of expenditure, if any y Mailing address Please keep receipts for any expenditures and the passenger receipt from your ticket. For a full set of contact details for the baggage station near you, visit www. liat. com QUIKPAK Looking to send small packages by air? Use our freight service, by contacting: y Tel: ( 268) 480 5733/ 4/ 5 For a full set of contact details for all offices in the LIAT organisation, please visit www. liat. com CONTACT US

80 lime October - December 2008 LIMELIAT LIATnews y Make www. liat. com your first stop to easy travel in the Caribbean WE WANT TO FLY YOU TO Puerto Rico! 10 reasons to board our new flights We now provide daily schedules into Puerto Rico's Luiz Munoz Marin International Airport from Tortola via Antigua ( arriving 10h15), St Lucia via St Vincent ( arriving 13h00) and, new from September, from St Kitts ( arriving 19h25). Here's just 10 reasons why you should be boarding one of those planes! Vieques bioluminescent bay. One of the Caribbean's most amazing natural assets. Ruta Panoramica. Take a muscle- flexing ride across the island's highest volcanic peaks and through some of its most beautiful forests. El Yunque. Listen to the whisperin winds of El Yunque, a dark interior jungle full of misty secrets. Old San Juan. Drink, dine and dance on cobblestone streets in the most romantic part of the island. Observatoria de Arecibo. Discover a whole new universe at the world's largest radio telescope. Parque de las Cavernas del Rio Camuy. Trek through the island's cavernous limestone belly and gaze at stalactites, stalagmites and sleeping bats. Rincon. Big waves and nasty breakers bring the surfers, whales bring nature lovers and Isla Desecheo brings scuba divers. Ponce. Enjoy sultry nights stolling in colonial Ponce and explore the historic restored haciendas. Baranquitas. Soak up island history from this mountainside town, while navigating the steeply pitched streets. Bosque Estatal de Guanica. Hike, swim and bird- watch in this rare subtropical dry forest. 1 2 3 4 5 6 7 8 9 10 To get the best of it, don't forget to pack your Lonely Planet guide to Puerto Rico Check out our latest offers on flights by visiting the ' Promotions' section on www. liat. com Old San Juan El Yunque