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71 telephone: 0845 330 8579 ( local call rate, UK only) international telephone: + 44 1453 844 400 www. mountainkingdoms. com Essential Information Mountain Kingdoms PROVISIONAL BOOKING Want to hold a place/ s on one of our trips? Then call us to make a Provisional Booking, on 0845 330 8579. This is a no- obligation booking, and we will hold your place/ s until space comes under pressure, or until we need your decision. Once you've chosen your Mountain Kingdoms holiday, you can book either: 1. online at www. mountainkingdoms. com 2. over the phone using a credit/ debit card 3. by completing and returning the Booking Form overleaf to us, together with a £ 300 per person deposit and insurance premium, if applicable. Please note that any bookings received less than 60 days prior to departure require a deposit of £ 750 per person. Please note that we may require an interim flight payment for certain destinations. We will then confirm your booking and send you a Dossier pack, which contains: ? A flight itinerary ? Visa and permit instructions ? Vaccination information ? A personal first- aid kit list ? An equipment and suggested clothing list ? Getting a good deal on gear - discounts at certain retailers ? A reading list appropriate to your destination ? Tips on Responsible Travel ? Information on Pre- Trip Meets ? Invoice for final balance, due 60 days prior to departure Flight tickets and joining information will be sent to you approximately two weeks prior to departure. Your free Mountain Kingdoms kit bag and baggage labels will either be sent separately, or given to you at a Pre- Trip Meet. NB The additional cost of delivering kit bags outside the UK or Channel Islands will be added to the confirmation invoice ( approx. £ 10 to Europe and £ 16 Worldwide). Porters and baggage Everyone travelling with Mountain Kingdoms is provided with a free water- resistant kit bag for use on their trip. Even if you are not trekking, these high quality kit bags are perfect for stowing on planes, loading onto jeeps, and for the general wear and tear associated with adventure travel. On holidays involving overnight trekking your kit bag will be transported for you, leaving you to carry just your day sack. Your kit bag, along with the tents, food and camping gear will be carried on trek by jeep, mule, horse, yak and/ or porters. Where porters or animals are used for load- carrying, we adhere to the relevant national guidelines and are active supporters of the International Porters' Protection Group ( www. ippg. net). Full guidance on what to take, porterage arrangements and the weight allowances for each holiday are included in the Dossier we provide when you book. Hire of equipment Certain items are available from us, which will save you considerable expense if you do not already own them. ? A 4- season down sleeping bag £ 55 per trek ? A down jacket £ 45 per trek Our stocks are limited so please book these well in advance. Prices include VAT. A fully refundable deposit is required ( see your Dossier after booking). Email newsletter How would you like to be right up- to- date with our news and late availability? Send us an email or sign up on our website and you will receive our monthly enewsletter. Email: info@ mountainkingdoms. com. We adhere strictly to the Data Protection Act Exclusive Membership AITO sets criteria regarding ownership, finance and quality which must be satisfied before new companies are admitted to membership. All members are required to adhere to a Code of Business Practice which encourages high operational standards and conduct. Financial Security An AITO member is required to protect money paid by customers to the member for any holiday sold under the AITO logo. This protection applies to customers who are in the UK at the time of booking or to overseas customers who have booked directly with the member. Members have to comply with UK Government Regulations in this respect. Members submit details of their bonding or guarantee arrangements to the Association on a regular basis. Accurate Brochures and Websites All members do their utmost to ensure that all their brochures and other publications, print or electronic, clearly and accurately describe the holidays and services offered. Professional Service and Continual Improvements All members are committed to high standards of service and believe in regular and thorough training of employees. Members continually seek to review and improve their holidays. They listen to their customers and always welcome suggestions for improving standards. Monitoring Standards AITO endeavours to monitor quality standards regularly. All customers should receive a post- holiday questionnaire the results of which are scrutinised by the Association. Responsible Tourism All members acknowledge the importance of AITO's Responsible Tourism guidelines, which recognise the social, economic and environmental responsibilities of tour operating. Those demonstrating their achievements beyond the pure acceptance of this principle are recognised by the award of 2 to 5 star status. Customer Relations All members endeavour to deal swiftly and fairly with any issues their customers may raise. In the unlikely event that a dispute between an AITO member and a customer cannot be settled amicably, AITO's low- cost Independent Dispute Settlement Service may be called upon by either side to bring the matter to a speedy and acceptable conclusion. AITO QUALITY CHARTER AITO is the Association for independent and specialist holiday companies. Member companies, usually owner- managed, strive to create overseas holidays with high levels of professionalism and a shared concern for quality and personal service. The Association encourages the highest standards in all aspects of tour operating. Booking your holiday Useful information Financial security & quality assurance Flights only We offer very competitive flight prices worldwide but especially to the Indian Sub- Continent. Our preferred airlines are British Airways, Etihad, Virgin, Jet, LAN, Thai, Malaysian and Air New Zealand. Our IATA accreditation and direct access to airline reservations systems means that we can readily provide you with a quote, make a booking and issue your tickets. What's more ' flight only' bookings originating in the UK are covered by our ATOL bonding. Call us for a quote on 01453 844 400 or 0845 330 8579 ATOL The air holidays and flights in this brochure are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 2973. LAND ONLY HOLIDAYS are covered by a bond secured with AITO Trust. Mountain Kingdoms Ltd is a member of the Association of Independent Tour Operators. FULL BOOKING To contact the Association visit www. aito. co. uk or call 020 8744 9280 Everest Gompa, E Staunton Booking form 2010 ( please use block capitals) You Your contact details Your companion Payment details Declaration and signature Further bookings - Please complete details on a separate photocopy of this form. I/ we would like to take an extension ............................................................................................................................... ........ E- mail ............................................................................................................................... .................... I enclose a deposit (£ 300 per person) of: £ ...................................................................................................... for....................... person( s) Plus insurance premium of: £ ...................................................................................................... for....................... person( s) Total £ ...................................................................................................... On behalf of the person( s) included on this form I am authorised to make this booking and have read and agree to the Booking Conditions. To the best of my knowledge all persons taking out Mountain Kingdoms insurance, and any person on whom the travel plans depend, are in good physical and mental health, know of no circumstances why the holiday is likely to be cancelled or curtailed, and are not travelling against the advice of a medical practitioner or for the purpose of obtaining medical treatment. If our insurance is not required, we will require you to complete our Travel Insurance Form ( enclosed in your holiday dossier), which will give us details of your own policy. Address for correspondence: ............................................................................................................................... ...................................................................................................................... ............................................................................................................................... .......................................................................... Postcode: ....................................................................... If No, please supply companion's address: ............................................................................................................................... .................... Postcode: ............................................. .. Sign here: ............................................................................................................................... ............................................................. Date: ....................................................................... Male/ Female Male/ Female Tick box if over 70 years Tick box if over 70 years Date of birth Date of birth Nationality Nationality Date of expiry Date of expiry Passport no. Passport no. How did you hear about Mountain Kingdoms? Why have you chosen to travel with Mountain Kingdoms? Please return your completed form to: Mountain Kingdoms, Old Crown House, 18 Market Street, Wotton- under- Edge, Gloucestershire, GL12 7AE, UK Tel: 0845 330 8579 ( local call rate, UK only) Int. Tel: + 44 ( 0) 1453 844 400 Fax: + 44 ( 0) 1453 844 422 Tel ( H)( W)( M) Fax Date of issue Date of issue Next of kin, other than travelling companion Next of kin, other than travelling companion Vegetarian or sepcial dietary requirements Vegetarian or sepcial dietary requirements Occupation Occupation Place of issue Place of issue Their tel. no Their tel. no Our insurance policy required Our insurance policy required Yes Yes Yes No No No If you would like to fly from a regional airport, please state your preferred departure point and we will contact you to discuss possibilities. Do you want your companion's dossiers/ invoices/ kitbags/ tickets sent to your address? I/ we would like to take your Land Only option I/ we would like to receive the Mountain Kingdoms E- mail Newsletter Have you or your companion ever travelled with Mountain Kingdoms/ Himalayan Kingdoms before? YesNo Please reserve me place( s) Title Title Surname ( AS PER PASSPORT) Surname ( AS PER PASSPORT) Forenames ( AS PER PASSPORT) Forenames ( AS PER PASSPORT) Trek nameDeparture date Single room supplement required Single tent supplement required Single room supplement required Single tent supplement required Please debit my credit/ debit card account number Valid from ......................................... Expiry date ................................................. Issue number ................................................ Security code ....................................................... Full name on card ............................................................................................................................... ............................................................................................................................... ..... Billing address ............................................................................................................................... ............................................................................................................................... ........... Cardholder's signature ............................................................................................................................... ........................................................................................................................... Please see page 70 of our brochure for details of our loyalty discount |