What's your share of six billion miles? Flying Blue has six billion miles ready to be redeemed for Award tickets. How many award tickets do we owe you? To redeem your miles on Kenya Airways flights now, visit www. kenya- airways. com to download and fill out a form or visit the Flying Blue service centre on 1st floor Barclays Plaza. Alternatively, email us on flyingblue. ke@ klm. com. You can also visit your nearest Kenya Airways sales office today. COMONLY ASKED QUESTIONS ll Can I earn or redeem my Flying Blue Miles while flying with Precision Air, Rwanda Air, TREATYOURSELF msafiri FREQUENT FLYERS Find out how to enjoy the benefits of your loyalty to Kenya Airways and Air Malawi? No, Flying Blue customers cannot earn miles while flying Precision Air, Rwanda Air or Air Malawi. Every time you fly with Kenya Airways, KLM, Air France or any other Skyteam carrier, you earn miles. However on specific flights operated by Precision Air, Rwanda Air, Air Malawi or any other Kenya Airways local partner flight you will not earn miles, neither will you be able to redeem your miles. You can only earn or redeem your award ticket on Kenya Airways- operated and- marketed flights. ll Your card is missing or lost? You haven't received your new card? Well, you can get your card replaced, or request a card that you haven't received, at the Flying Blue service centre. You can also call us on: + 254- 3274767 or email us at: flyingblue. ke@ klm. com ll For some reasons my miles are not being credited to my account… For miles to be credited automatically to your Flying Blue account, you must present your Flying Blue card every time you check in at the airport or online. If you forgot to present your card, always keep a copy of the boarding pass and the ticket to credit your miles retrospectively up to six months after the flight date. 184 ALWAYS give your Flying Blue number to your travel agent or airline agent when making your reservation. Bring your Flying Blue card with you to the airport and show it to the check- in agent. remember to include your Flying Blue number for Internet check- ins too. 5 Great redemption possibilities for your miles……… Wondering what to do with your Award miles this season? You can now redeem your Award miles for a FREE ticket from as little as 12,500 Award miles up to as many miles as you wish! Kenya Airways this season has plenty of open Flying Blue seats for you to redeem. The table below shows a few possibilities. Why not treat your family or friends to that free ticket? Miles in your account 1 2 3 4 5 50,000 1 Return trip Business class FREE Award ticket to and from any Kenya Airways destination within Africa One way FREE Award ticket OR upgrade to any destination in Europe from Africa One way FREE Award upgrade to Far East ( Guangzhou) from any destination in Africa. One FREE Return trip Award ticket from any destination in Africa to Dubai. One way FREE Award Upgrade to any destination within the United States from the United States. * Not enough miles for a FREE ticket from Africa.* 50,000 to 100,000 4 Roundtrips FREE Award tickets to and from any Kenya Airways destination within Africa. Only 70,000 Award miles away for a roundtrip FREE Award ticket to and from any destination in Europe. 1 roundtrip FREE Award ticket to China, Bangkok or Hong- Kong on your preferred Kenya Airways flight. One way FREE Award ticket to the United States on any Sky team carrier. 1 Business class FREE Roundtrip Award ticket to and from Dubai on Kenya Airways flight 500,000 and Above 10 or more Business class return trip Award tickets to and from any Kenya Airways Destination within Africa. *( Redeem more than 10 tickets for your family and friends)* 40,000 Award miles for a FREE return trip Award ticket to Dubai from Africa and back. *( Redeem 5 Tickets for your family)* 25,000 Award miles for a FREE return trip Award ticket to Johannesburg from any destination within Africa. *( Redeem 20 tickets this year for your family and friends)* 50,000 Award miles for a FREE return trip Award ticket to Cairo from any destination in Africa. *( Redeem tickets for your family)* 110,000 Award miles for a FREE return trip Award ticket to Mumbai from Africa. *( Redeem 5 tickets for your family members)* OR 120,000 Award miles for a FREE return trip Award ticket from Any destination in Africa to any state in the United States of America from Africa 12,500 ( Within Africa) One way FREE Award ticket to any Kenya Airways destination within Africa One way FREE Award ticket to Mombasa from Nairobi One way FREE Award ticket to Malindi from Nairobi One way FREE Award ticket to Kisumu from Nairobi. One way FREE Award ticket to Accra from Nairobi 15,000 One way FREE Award upgrade to any Kenya Airways destination within Africa One way Award Upgrade to Johannesburg on Kenya Airways flight. One way FREE Award upgrade to Lusaka from Nairobi on Kenya Airways flight. One way FREE Award ticket from Johannesburg to Nairobi One way FREE Award ticket from Nairobi to Kigali 25,000 1FREE Roundtrip Economy Award ticket to and from any Kenya Airways destination within Africa 1 FREE Return trip Award ticket to Cairo from Africa and back. I FREE Return trip Award ticket to Seychelles from any destination within Africa and back. I FREE Return trip Award ticket to Dar es Salaam from any destination in Africa. One FREE Return trip Award ticket to Kigali and back from Nairobi. 200,000 8 Return trips FREE Award tickets to and from any Kenya Airways destination within Africa 2 Roundtrips FREE Award tickets to any destination of choice from Africa to Europe. 2 Return trips FREE Award ticket from Africa to Thailand, and Far East on a Kenya Airways flight. and Far East on a Kenya Airways flight. 1 return trip FREE Award ticket from Africa to the United States of America 2 Return trip FREE Award tickets to London or Amsterdam and back from any destination in Africa. Redeem your award miles for your family, friends & companions with any Kenya Airways, KLM & Skyteam flights world wide. Flying Blue, taxes, terms & conditions apply!

Level Miles count towards your level in the programme – Platinum, Gold, Silver or Ivory. Award Miles are available to redeem on a wide range of awards Economy Miles earned per sector every time you travel and register your miles One- way award Upgrade to Business Premier World Roundtrip Economy Award Ticket Roundtrip Business Award Ticket Business Miles earned per sector. Earn an extra 50% every time you fly Business Class If you are Silver Elite, you earn an extra 50% every time you travel If you are Gold Elite Plus, you earn an extra 75% every time you travel If you are Platinum Elite Plus, you earn an extra 100% every time you travel These miles count towards your Level Miles and Award Miles These miles count towards your Level Miles and Award Miles These miles count towards your Award Miles only These miles count towards your Award Miles only These miles count towards your Award Miles only fROm - to ONE WAY ONE WAY ONE WAY ONE WAY ONE WAY ONE WAY ROUNDTRIP ROUNDTRIP Accra - Abidjan 750 375 375 563 750 15,000 25,000 50,000 Addis - Djibouti 750 375 375 563 750 15,000 25,000 50,000 Bamako - Dakar 750 375 375 563 750 15,000 25,000 50,000 Bangkok - Hong Kong 1,075 538 538 806 1,075 * 10,000 20,000 30,000 Bujumbura - Kigali 750 375 375 563 750 15,000 25,000 50,000 Cairo - Istanbul 764 382 382 573 764 35,000 70,000 110,000 Comoros - Mayotte 750 375 375 563 750 15,000 25,000 50,000 Douala - Abidjan 944 472 472 708 944 15,000 25,000 50,000 Douala - Yaounde 750 375 375 563 750 15,000 25,000 50,000 Freetown - Accra 917 459 459 688 917 15,000 25,000 50,000 Guangzhou - Dubai 3,636 1,818 1,818 2,727 3,636 40,000 80,000 120,000 Harare - Maputo 750 375 375 563 750 15,000 25,000 50,000 Harare - Lusaka 750 375 375 563 750 15,000 25,000 50,000 Jo'burg - Mombasa 1,702 851 851 1,277 1,702 15,000 25,000 50,000 Khartoum - Cairo 1,006 503 503 755 1,006 15,000 25,000 50,000 Kilimanjaro - Zanzibar 750 375 375 563 750 15,000 25,000 50,000 Lubumbashi - Harare 750 375 375 563 750 15,000 25,000 50,000 Lusaka - Lilongwe 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Abidjan 2,857 1,429 1,429 2,143 2,857 15,000 25,000 50,000 Nairobi - Accra 2,601 1,301 1,301 1,951 2,601 15,000 25,000 50,000 Nairobi - Addis Ababa 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Amsterdam 4,148 2,074 2,074 3,111 4,148 35,000 70,000 110,000 Nairobi - Bamako 3,227 1,614 1,614 2,420 3,227 15,000 25,000 50,000 Nairobi - Bangkok 4,690 2,345 2,345 3,518 4,690 40,000 80,000 120,000 Nairobi - Bujumbura 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Cairo 2,203 1,102 1,102 1,652 2,203 15,000 25,000 50,000 Nairobi - Dakar 3,882 1,941 1,941 2,912 3,882 15,000 25,000 50,000 Nairobi - Djibouti 989 495 495 742 989 15,000 25,000 50,000 Nairobi - Douala 1,912 956 956 1,434 1,912 15,000 25,000 50,000 Nairobi - Dubai 2,213 1,107 1,107 1,660 2,213 20,000 40,000 70,000 Nairobi - Entebbe 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Freetown 3,518 1,759 1,759 2,639 3,518 15,000 25,000 50,000 Nairobi - Guangzhou 5,449 2,725 2,725 4,087 5,449 35,000 70,000 110,000 Nairobi - Harare 1,216 608 608 912 1,216 15,000 25,000 50,000 Nairobi - Istanbul 2,966 1,483 1,483 2,225 2,966 35,000 70,000 110,000 Nairobi - Johannesburg 1,819 910 910 1,364 1,819 15,000 25,000 50,000 Nairobi - Khartoum 1,206 603 603 905 1,206 15,000 25,000 50,000 Nairobi - Kigali 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Kilimanjaro 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Kinshasa 1,495 748 748 1,121 1,495 15,000 25,000 50,000 Nairobi - Kisumu 500 250 250 375 500 15,000 25,000 50,000 Nairobi - London 4,250 2,125 2,125 3,188 4,250 35,000 70,000 110,000 Nairobi - Lubumbashi 957 479 479 718 957 15,000 25,000 50,000 Nairobi - Lusaka 1,127 564 564 845 1,127 15,000 25,000 25,000 Nairobi - Malindi 500 250 250 375 500 15,000 25,000 50,000 Nairobi - Maputo 1,724 862 862 1,293 1,724 15,000 25,000 50,000 Nairobi - Mombasa 500 250 250 375 500 15,000 25,000 50,000 Nairobi - Monrovia 3,314 1,657 2,486 2,486 3,314 15,000 25,000 50,000 Nairobi - Mumbai 2,816 1,408 1,408 2,112 2,816 40,000 70,000 110,000 Nairobi - Paris 4,030 2,015 2,015 3,023 4,030 35,000 70,000 110,000 Nairobi - Seychelles 1,299 650 650 974 1,299 15,000 25,000 50,000 Nairobi - Yaounde 1,786 893 893 1,340 1,786 15,000 25,000 50,000 Nairobi - Zanzibar 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Comoros 831 415.5 415.5 563 831 15,000 25,000 50,000 Nairobi - Cotonou 2,442 1,221 1,221 1,832 2,442 15,000 25,000 50,000 Nairobi- Dar es Salaam 750 375 375 563 750 15,000 25,000 50,000 Nairobi - Lagos 2,377 1,189 1,189 1,783 2,377 15,000 25,000 50,000 Nairobi - Mayotte 981 490.5 490.5 563 981 15,000 25,000 50,000 * Your miles are added to your account every time you register your miles. Remember to bring your card with you every time you fly for your miles to be registered. * Award tickets are subject to availability * Upgrades are available on selected Kenya Airways Fares – S, B and M classes only. S and B class only for Nairobi- Amsterdam route * Taxes are applicable on all Award tickets. * Open Miles option is now available: Double the Award miles required to redeem a confirmed and flexible Award ticket. * Conditions apply and subject to change * There may be slight differences between the miles shown here and the ones registered on your member statement. EARNING MILESredem your miles Earn! You must register your miles in order to earnRedeem... Redeem... Redeem... FLYING BLUE miles chart 185 msafiri