281BOOKING FORMBooking FormPlease use the back of this form if you have any special requests such as extensions.WHEN COMPLETED PLEASE RETURN THIS FORM TO: NATURETREK LTD., CHERITON MILL, CHERITON, ALRESFORD, HANTS SO24 0NG. InsuranceIt is a condition of joining one of our holidays that youmust be fully insured against medical and personalaccident risks. We are Introducer AppointedRepresentatives of Campbell Irvine Ltd. who areauthorised and regulated by the Financial ServicesAuthority. We recommend that you arrange travelinsurance through Campbell Irvine Ltd., as their policyis particularly suited to our type of holiday. When youhave taken out travel insurance, either with CampbellIrvine or another insurer, please send us the details ofyour policy number, its expiry date, and theemergency medical assistance telephone number.Please fill in your details carefully using BLOCK CAPITALS.TitleFirst NameSurnameNationality Date of Passport IssueExpiry(as passport)(as passport)BirthNo.DateDateTour NameDeparture DateRoom Type requiredDouble Twin Single ShareCONTACTDETAILSIn order to reduce our impact on the environment we will send your information pack via email (postal packs are only available on request) Email:Telephone:Postal address:How did you hear about Naturetrek?A friend Advertisement (state publication) OtherCARBON EMISSIONSTo assist in off-setting carbon emissions from your flights Naturetrek will donate £15 (long-haul) or £5 (short-haul) per client to theWorld Land Trust (www.worldlandtrust.org). Further, if you would like to match or better our donation to ensure your holiday is carbon neutral or negative, please state what amount we should add to your invoice. Please add to my invoice£On behalf of the person(s) included on this form I agree to accept the Booking Conditions as stated. Signature Date PAYMENT DETAILS (per person booked)A deposit which is made up of 20% of the tour cost (including any extensions you wish to book), plus full cost of room supplements for each person booked, is payable at the time of booking unless a booking is made within 70 days of departure when full payment is required.20% of tour cost / full amount£20% of extension cost (if required)£Room supplement £Total amount enclosed £Please make cheques payable to Naturetrek Ltd.PAYMENT BY CREDIT/DEBIT CARDI wish to pay by: VISA AMEX Delta Mastercard UK MaestroCard Number Expiry date Card Security Code (the last three digits on the reverse of your card) Debit cards only: Card Issue No: or valid from date£Deposit/Full amountPlease note:A 2% commission charge is made on any final balance paid by credit card, but not on deposits and roomsupplements, nor on payments made by debit card. Card holder's name:

BOOKING FORMAny other information/requests:EXCLUSIVE MEMBERSHIPAITO sets criteria regarding ownership, finance and quality which must besatisfied before new companies are admitted to membership. All membersare required to adhere to a Code of Business Practice which encourageshigh operational standards and conduct.FINANCIAL SECURITYAITO members are required to protect money paid by customers to themember for any holiday sold under the AITO logo and to comply with UKGovernment Regulations in this respect. Members submit details of theirbonding and guarantee arrangements to the Association on a regular basis.ACCURATE BROCHURES and WEBSITESAll members do their utmost to ensure that all their brochures and otherpublications, print or electronic, clearly and accurately describe theholidays and services offered.PROFESSIONAL SERVICE AND CONTINUAL IMPROVEMENTSAll members are committed to high standards of service and believe inregular and thorough training of employees. Members continually seek toreview and improve their holidays. They listen to their customers andalways welcome suggestions for improving standards. MONITORING STANDARDSAITO endeavours to monitor quality standards regularly. All customersshould receive a post-holiday questionnaire the results of which arescrutinised by the Association.RESPONSIBLE TOURISMAll members acknowledge the importance of AITO's Responsible Tourismguidelines, which recognise the social, economic and environmentalresponsibilities of tour operating. Those demonstrating their achievementsbeyond the pure acceptance of this principle are recognised by the awardof 2 or 3 star status.CUSTOMER RELATIONSAll members endeavour to deal swiftly and fairly with any issues theircustomers may raise. In the unlikely event that a dispute between an AITOmember and a customer cannot be settled amicably, AITO's low-costIndependent Dispute Settlement Service may be called upon by either sideto bring the matter to a speedy and acceptable conclusion.Naturetrek Limitedis a member of the Association of Independent Tour Operators. To contact the Association visit www.aito.co.uk or call 020 8744 9280.THE AITO QUALITY CHARTERAITO is the Association for independent and specialist holiday companies. Our member companies, usually owner-managed, strive to createoverseas holidays with high levels of professionalism and a shared concern for quality and personal service. The Association encourages thehighest standards in all aspects of tour operating.282Booking Form