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52For information and bookings call: 020 8900 2323Pick-up PointsGeneral Information Regarding Pick Ups - Drop Offs provided by Star Tours Ltd.Star Tours is pleased to offer passengers an extensive range of pick up and drop off locations. We cover all major cites in England for the convenience of our customers. Never has it been easier to begin your holiday. Our pick up and drop off service enable our customers to travel without hassle and can be rest assured that everything is taken care of. For the benefit of our customers choosing to take our pick up and drop off service with, we have listed below points which should be noted prior to your journey. The pick up points outside of London are subject to availability.Waiting TimeWe attempt to ensure that the times listed as expected times of arrivals are adhered too. However, due to circumstances beyond our control, there may be changes to pick up timings listed in our brochure. If there are any changes to your pick up, we will inform you 12 hours prior to your scheduled pick up time. The pick up and drop off service is organised across the entire breadth of our Star Tours customers, and not just on a coach to coach basis. Due to congestion at points of entry and traffic conditions beyond our control, there may be delays in the times of departure for your respected pick up and drop off. We advise our customers to bear with our representatives as they will be organising the details of your drop offs. However if there are delays, our representatives will communicate the details to the party's concerned. For exact times of expected departure, please look to our representatives for more information. On occasions where delays occur, you can expect waiting times up to 90 minutes.If passengers are taking connecting transportation to other destinations, please take into consideration unexpected delays when booking onwards Flight/Train/Coach connections. Food and Service StopsDuring scheduled pick up's and drop off's, passengers are advised to carry water and food for their journey. Please note that en-route; the driver will not be able to stop for breaks. In the mornings, when you reach the point where you will join the group, the tour will begin straight away. There may not be a chance for those who have travelled long distances to freshen or have breakfast until the next available stop. As such, it is advised that passengers are prepared with comfortable clothing and a supply of water and food for the beginning portion of their journey.Type of VehicleYour pick up and drop off service will usually be conducted in either a nine seater mini bus or regular coach. On instances where a party is less than five, an estate car may also be used. This will be dependant on the number of passengers travelling to respected destinations.Sequence of Pick - Ups and Drop - OffsThe pick up and drop off service is conducted to suit all of our customers throughout the UK. As our extensive range of locations span the length and breadth of England, the order of the service must be carefully planned.During your pick up and drop off, you may find that you will be travelling with other passengers who may be travelling to different destinations. The sequence of pick up and drop off will follow a systematic route through the various destinations. The pick up and drop off service will be grouped together as per the geographical locations of the respected locations. Star Tours will attempt to make each of the transfers as direct as possible, however please note that routes may be diverged. If your invoice does not state a pick up time or states TBC, then please check with your sales rep prior to travelling. If your pick up time is stated then please arrive at your pick up point at the time specified on your invoice. CITIES TIMEPICK -UP POINTSONE WAY RTNLONDON & SURROUNDINGS SOUTHALL0515hrsLady Margaret Road, Opposite Hindu Temple, UB1 2RA.FREEFREEWEMBLEY0545hrsStar Tours Office, 312 Harrow Road, Wembley, HA9 6LLFREEFREEEAST HAM0630hrs473 Barking Road, Opposite Town Hall, Outside Job Centre, East Ham, E6 2LLFREEFREETHORNTON HEATH0600hrsESSO Petrol Station, 845-853 London Road, Thornton Heath CR7 6JH £20£35SLOUGH0500hrsSlough Railway Station, Brunel Way, Slough, SL1 1XW£15£25HIGH WYCOMBE0515hrsEden Centre Bus Station, High Wycombe, HP11 2NZ£15£25SOUTH & SE ENGLANDIPSWICH0330hrsTower Ramparts Bus Station, Ipswich, IP1 3DH£25£45COLCHESTER0345hrsColchester Railway Station, Colchester, CO1 1XD£25£45FOLKESTONE0740hrsStop24 Services, Junction 11 M20, Stanford Intersection, Stanford, CT21 4BLFREEFREEDOVER0815hrsEastern Docks Coach Park, Outside Passengers Terminal, DoverFREEFREENORTH ENGLANDYORK2315hrs.1 day before tourYork Railway Station, Station Road, York, YO24 1AB£35£65LEEDS 0001hrsCentral Bus Station, New York Street, Leeds LS2 7HU£30£55SHEFFIELD0045hrsMeadowhall Railway Station, Meadowhall Road, Sheffield S9 1JQ£30£55LIVERPOOL2245hrs 1 day before tourOpposite The Rocket Public House, 2 Bowring Park Road L14 3PA£30£55MANCHESTER2330hrs 1 day before tourMacdonald Manchester Hotel, London Road, Manchester M1 2PG£30£55PRESTON2200hrs 1 day before tourCentral Bus Station, Preston PR1 1YT£30£55MIDLANDSNOTTINGHAM0130hrsRamada Hotel, Bostock Lane, Long Eaton NG10 4EP£30£55WALSALL0115hrsHoliday Inn, Walsall M6 Junction 10, Tempus Ten, Tempus Drive, WS 28TJ£20£35BIRMINGHAM0145hrsESSO Petrol Station , 305 Corporation Street , Birmingham B4 7DT £20£35LEICESTER**0200hrs115 Belgrave Road, Leicester LE4 6AS*FREE*FREECOVENTRY0215hrsMegabowl Cross Point Business Park, Oliver Way CV2 2SH£15£25WATFORD GAP*0245hrsWatford Gap Services, M1 Between Junctions 16 And 17 NN6 7UZ£15£25NORTHAMPTON*0300hrsNorthampton Services, M1 Junction 15A NN4 9QY£15£25MILTON KEYNES0330hrsMilton Keynes, Campbell Park, Silbury Boulevard MK9 4AN £15£25LUTON0445hrsTravelodge Luton Hotel, 641 Dunstable Road, Luton (Off M1 Junction 11) LU4 8RQ£10£15OXFORD0500hrsOxford Services, M40 Junction 8A, Oxfordshire OX33 1JN£20£35SOUTH WESTREADING0445hrsSainsburys Savacentre, Bath Rd, Reading (M4 Junction 12) RG31 7SA£15£25BRISTOL0300hrsBristol Parkway Station, Stoke Gifford, Bristol BS34 8PU£25£45SWINDOWN0345hrsHoliday Inn Hotel, Marlborough Road SN3 6AQ£25£45CARDIFF0200hrsCardiff Central Railway Station, Central Square, Cardiff CF10 1EP£35£65EUROPEBRUSSELSTBCTourist Coach Park. Street between St. Micheals Cathedral And Grand Central Station, Rue De Loxum Off Boulevard De L'imperatrice.FREEFREEPARIS1600hrsEiffel Tower, Avenue Gustave Eiffel, (Outside Public Toilets)FREEFREECALAISTBCPidou Cash & Carry, Marcel Doret, Calais A26 Exit 3FREEFREERHINE FALLSTBCTourist Office, Rheinfallquai 3, 8212 Neuhausen Am RheinfallFREEFREE* Pick up will be Southbound Services and drop off will be at Northbound Services. ** You may not choose Leicester as a drop off only.

Visit us at: InformationNote : For Dependant Spouse Travelling alone or applying Visa alone we need the passport & documents from employed spouse (Passport, Application form & Photographs from the applicant)TYPE OF UK VISA DOCUMENTS REQUIRED (HAS TO BE ORIGINAL)Indefinite stay/HSMP/Tier-1 General/work permit /WHM / permit free training(For Dependant)Travelling with spouseFor Dependant Spouse Travelling alone or applying Visa aloneStudent Visa0-17 Years old Dependant Child (if travelling with parents) 0-17 Years old Dependant Child (If travelling without parents with others) 18 Years old & above Dependant Child (if travelling with parents) 18 Yrs old & above Dependant Child (If travelling without parents with others) Indefinite stay (retired) Indefinite stay with british spouseIndefinite stay with British ChildrenPassport (more than 3 months validity)???????????Spouse / Children British Passport???????????Application Form (one form / applicant)???????????Employer Reference Letter???????????Payslip / Allowance Slips (for last three months)???????????Bank statements (for last one month)???????????2 Copies of recent Passport size photos (on White Background)???????????Pension book / letter???????????Original Marriage certificate ???????????Original Birth certificate?? ?????????School / University letter???????????Sponser Letter from Parents / Children???????????Parental authorisation form for minors to travel ???????????Travel Insurance???????????PLEASE MAKE A PHOTOCOPY OF ALL DOCUMENTS FOR YOUR RECORDS PRIOR TO SENDING THEM TO STAR TOURS. Please Note: The documents mentioned below should be original & no photocopied documents will be accepted by the consulate.PASSPORT: Must be valid for at least a minimum of three months from the date on which passengers are returning back to the UK.PASSPORT ISSUE DATE: Your passport must be issued no more than 10 years prior from your departure date to apply for a Schengen visa. Passport must be renewed before applying for Schengen visas if it is more than 10 years. (e.g. if the passport is issued on 26/01/2000 & if you are applying for visa on 25/12/2010 than your passport is more than 10 years old) UK VISA VALIDITY: Minimum 3 months of UK Visa validity after completion of the tour is mandatory, Schengen visa cannot be issued within last 3 months of UK visa.APPLICATION FORM: Available from our website. One application per applicant must be filled out, and duly signed and dated. VERY IMPORTANT: Everyone must sign question 37 & the last block on page 3. Any technical or difficult questions should be left empty - we will complete this (if applying through Star Tours). For minors (under 18) it is mandatory for both parents to sign the application form.PASSPORT SIZE PHOTOS: Each visa applicant must submit two recent passport size colour photos which should have a clear white background with good contrast and clear lighting printed on normal photographic paper and show the full face without sunglasses or head covering (size should be 4.5cm in length by 3.5cm in breadth) These photographs must have not been used in any previous visa stamps or on the first page of passport issued before the last 3 months. Digital photos & Dark photos are not acceptable.EMPLOYER REF LETTER: Original and less than 1 month old from the date of applying. Letters must be on the original letterhead of the company in colour, stating your name, your position, the date of joining the company in UK (it should also mention the annual salary in GBP if the person has recently joined the company & unable to submit the last 3 months payslips or allowance slips). If your company does not payslips or allowance slips than it has to be clarified in the employers reference letter (Please note contract letter, offer letter, terms and condition letter, appointment letter are not accepted by any consulate). In the case of self employment, a letter from your accountant confirming your self-employment status, the exact date of incorporation of the company, percentage of share holding and yearly / monthly income should be stated on an original letterhead. Consulate will also require the certificate of Incorporation. PAYSLIPS / ALLOWANCE SLIPS : Most recent 3 months payslips OR allowance slips which you receive in UK & must be in GBP only, internet print out is also valid in certain cases. (If your net pay is £0.00 for any of the month which you submit you need to clarify on your employers reference letter & state the reason) BANK STATEMENT: Last one month's original & till dated online bank statement (should state your bank logo, holders name, sort-code & account number on any internet banking print-out) for current account only with minimum balance of £400 per adult passenger (£60 per person per day if the trip is for more than 3 days) if you don't have a bank statement then we Schengen VisasIF YOU WANT STAR TOURS TO ARRANGE YOUR SCHENGEN VISASAt Star Tours we can take the hassle away from you and arrange your visas depending on your status and nationality. If you would like us to process your visas on your behalf then it is suggested that you provide us with all the relevant documents as set out below (for UK residents only) at the time of booking. It is recommended that you allow yourself plenty of time for the visa application process, usually 1 month prior to your departure date as it can take up to 15 working days, (During peak periods ie: Bank Holiday weekends & school holidays it is advisable to allow 6-8 weeks).require travellers' cheques for minimum £300 per person. (£60 per person per day if the trip is for more than 3 days) No saving accounts statements are accepted as only current account statement are accepted by the consulate.TRAVEL INSURANCE: Must have all applicants name, start and finish date of the travel insurance. Geographical regional coverage must include Europe or Worldwide only. This can be bought online from the Star Tours website. Internet copy is also acceptable. It also must include medical cover and repatriation expenses.Please note: Passengers who intend to have a long term visas should note that their UK visas must be valid for a minimum of 1 year from their return date along with a 1 year annual travel insurance policy. However; we cannot guarantee you the validity of the visa as the decision is at the discretion of the embassy and not Star Tours. SCHOOL / UNIVERSITY LETTER: Letter from educational institution should be original & on the college / university / school letterhead. Must be dated a maximum of four weeks prior to your departure, stating student name, course commencement date & the length of the course (e.g. 1 year). (Any scanned / fax copy for this letters are not accepted by the consulate).MARRIAGE CERTIFICATE: For a spouse visa application you must submit an original marriage certificate issued in the English Language only (with clear marriage registrar stamp). If your marriage certificate is translated in English then the translation must be certified as a true copy by the embassy/consulate of the country where your marriage was celebrated or by the legalisation bureau of the Foreign Office in GB.BIRTH CERTIFICATE: If minor (under 18): original full birth certificate, stating both parents' names and child's name is required. If original birth certificate is not in English language then an official translation is required. This official translation must be certified as a true copy by your embassy/consulate or by the legalisation bureau of the Foreign Office in GB. (If any birth certificate which does not have the name of the child mentioned than they need to go to nearest relevant consulate to get authenticated).PENSION BOOK / LETTER: Provide a recently dated original pension book / letter showing that income received by direct debit in your account. If under the age of 18 and travelling to France without the parents or with one parent: A parental authorisation to travel form must be completed and signed by each parent or legal guardian authorising a child to travel and appointing the person responsible for them. If the parents are separated/absent parent, court order (or official document to that effect) establishing sole custody. This document can be found on the Star Tours website. If under the age of 18 and fostered: An official up-to-date letter from the British social services authorising the trip to France. This letter must indicate the full name of the child, full name of the carer and the address and length of stay in France and carer's valid passport.COUNTRYTELEPHONE NOWEBSITE ADDRESSChina020 7631 1430 7581 1281 Egypt 09065 508 933* 508 940* Germany09065 540 740* 540 720* 7836 8484http://www.hcilondon.inItaly09065 540 707* 020 7235 020 7616 020 7589 2944 020 7499 9000 *These phone numbers can charge you £1/min or more. Please have your passport and pen and paper ready when calling for your appointment.EmbassiesFor detailed information on visas please contact the relevant consulates in the UK on the below numbers, email addresses or visit their websites.