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Your Personal DetailsName EmailHome addressPostcode Telephone MobileEmergency Contact DetailsName EmailTel MobileTour InformationTour code Departure date Tour namePick-up pointTitle First name Surname D.O.B Room Type Meal Passport no. Nationality Price MR/MRS/MS DOUBLE/TWIN/ TRIPLE/ SINGLE JAIN/ VEG / NON-VEGPassenger Information£££££Visa Fee £Insurance £Optionals £Total ££Price per person x Number of passengers + Visa Fee + Insurance + OptionalsI authorise Star Tours Ltd to deduct the amount shown from my card. I accept the surcharge of 2% if paying by Credit Card/ Amex 4%. I declare that on behalf of the person(s) named, I have read and accepted the Terms & Conditions stated on Pg 59, as well as General Information pages provided in this brochure and on the website.Name Date SignatureCardholders Name Credit Card/ Debit Card*Valid From Expiry Issue no. Security CodeLAST 3 DIGITS ON REVERSE OF CARD*DELETE AS APPLICABLEFull payment is required within 4 weeks of your date of travel if you are making a Coach Tour booking (6 weeks for Flight Tours). For bookings 4 weeks prior to date of travel, a deposit of £50 per person or 25% of the holiday cost (whichever is greater) is required (40% for Flight Tours). I enclosed a Non-Refunable deposit of £towards the cost of the tour (If booking from the UK please make cheque payable to Star Tours Ltd, for bookings from USA or India please ask your travel agent).Declaration & Payment DetailsPLEASE READ OUR TERMS & CONDITIONS BEFORE COMPLETING THIS FORM. PLEASE WRITE CLEARLY IN BLOCK CAPITALS, USING BLACK BIRO.FOR OFFICE USE ONLYInvoice no.Booking taken byHead Office: 312 Harrow Road, Wembley, Middlesex HA9 6LLABTA No.W8770Tel: 020 8900 2323 Fax: 020 8903 6380 Email: info@startours.co.ukInsurance InformationInsurance company name TelephonePolicy number Cover period FROM TOEUROPE PREMIUMS DURATION (UP TO) (including Insurance Premium Tax) 5 DAYS 10 DAYS 17 DAYS 24 DAYS 31 DAYSper person £14 £16 £19.50 £22.50 £26.50. Family rate - 2 times the base premium. Person aged 66 to 70 years on departure - 2 times the base premium. Person aged 71 to 75 years on departure - 3 times the base premiumIf you are frequent traveller who travels more than two or three times each year, our annual multi trip policy is excellent value for money. Our policy offers great flexibility and a number of important advantages.PREMIUMS Worldwide exc. (including Insurance Premium Tax) Europe North America WorldwideAdult £50.00 £60.00 £70.00Couple £90.00 £110.00 £130.00Family £99.00 £115.00 £135.00. Available for persons aged up to 75 . Business travel cover . Covers journeys up to 31 days . Winter sports cover . Cover for adult members of the family to travel independently . Adventure activities and sports coverSECTIONSUM INSUREDEXCESSStandard cover A Cancellation chargesUp to £5,000£50B CurtailmentUp to £5,000£50C Emergency medical repatriation and associated expenses abroadUp to £5,000,000£50 Hospital benefit£20 for each 24 hour period to a maximum of £500NilD Emergency assistance in the UKUp to £2,000£50E Personal accidentUp to £15,000 (age limits apply)NilF Travel delay£20 first 12 hours and £10 each subsequent 12 hours to maximum of £100Nil Missed departureUp to £750£50 Missed connectionUp to £750£50Single Trip Policy Schedule of cover (per person)Annual multi trip insuranceSECTIONSUM INSUREDEXCESSG Personal possessionsUp to £2,500£50 Delay baggage (after 12 hours)Up to £100Nil Travel documentsUp to £500£50H Personal moneyUp to £250£50I Hijack£50 for each 24 hour period to a maximum of £500NilJ Personal liabilityUp to £2,000,000£250K Legal expensesUp to £25,000NilOptional cover (available on payment of additional premium). Business travel cover . Golf cover . Scuba cover . Winter sports cover . Adventure activitiesVisit us at: www.startours.co.uk57

58For information and bookings call: 020 8900 2323How to BookTerms and ConditionsIn order to make a booking for your holiday you are required to complete a booking form, which is available on page 57 and also on our website at www.startours.co.uk. Follow our step by step instructions on how to book for a hassle-free booking experience.FOUR WAYS TO CONFIRM A BOOKINGl Visit a Star Tours officel Email a booking form with your credit/debit card detailsl Post or Fax a booking form with your credit/debit card detailsl Send a booking form and pay online or via bank transferVISIT A STAR TOURS OFFICE:Step 1: Complete a booking form and sign it. Step 2: Handover the booking form to our reservations team along with your method of payment (Cheque payable to Star Tours Ltd /Cash/Credit/Debit card).EMAIL A BOOKING FORM WITH YOUR CREDIT/DEBIT CARD DETAILSStep 1: Download and complete a booking form available from www.startours.co.ukStep 2: Email the booking form as an attachment to info@startours.co.uk POST OR FAX A BOOKING FORM WITH YOUR CREDIT/DEBIT CARD DETAILSStep 1: Complete a booking form and sign it.Step 2: Post a booking form into Star Tours along with your method of payment (Cheque payable to Star Tours Ltd/Credit/Debit card details on the form)OR Step 2: Fax a booking form to Star Tours, mentioning your credit/debit card details in the space providedSEND A BOOKING FORM AND PAY ON-LINE OR VIA BANK TRANSFERStep 1: Complete a booking form and sign it.Step 2: Email, fax or post the booking form to us, in order to receive your booking reference number. Step 3: Arrange for a bank transfer, by visiting any Barclays Bank and depositing the money into our account or via online/telephone banking, Use your booking number as your payment reference when you initiate the transfer. NB. Please do not make a transfer without a booking reference number. This will delay the confirmation of your payment. Early bird offers can only be availed once a booking has been confirmed, and a deposit payment has been made.Once your booking has been processed you will receive a confirmation invoice via email and visa letter (if required). Visa letters can only be sent out once a booking is confirmed.For bookings received more than 4 weeks prior to departure a non-refundable deposit amount of 25% of the tour cost will be required for coach tours. For all flight tours, a non- refundable deposit of 40% (of the tour cost) will be required at the time of booking. For bookings received less then 4 weeks prior to the departure of the tour, full payment will be required at the time of the booking.STAR TOURS BANK ACCOUNT DETAILS:GBP ACCOUNTAccount Number: 10554383Sort Code: 20 01 89Account Name: Star Tours LtdBank: Barclays bankBranch: Alperton branchIban no GB37 BARC 2001 8910 554383Swift no BARC GB 22 DOLLAR ACCOUNTAccount Number: 85454144Account Name: Star Tours LtdBank: Barclays bankBranch: Alperton branchIban no GB29 BARC 2001 8985 454144Swift no BARC GB 22 EURO ACCOUNTAccount Number: 85307655Account Name: Star Tours LtdBank: Barclays bankBranch: Alperton branchIban no GB57 BARC 2001 8985 307655Swift no BARC GB 22 NOTE: If you are also a Barclays Bank account holder then the monies will reflect within our account in 24 hours, however if you are transferring the monies via a different bank then it may take up to five working days for the monies to clear and reflect within our account. If you require a visa letter at the time of booking then please take a screenshot of the payment which can be provided to us for verification that the payment has been done.13241. CONTRACT1.1 When making a booking you must complete and sign the booking form enclosed within this brochure (alternatively available on our website) on behalf of you and all members of your group. You must also accept our terms & conditions, general information and pay a deposit. Any bookings made within 28 days of departure must be accompanied by 100% of the total tour cost to confirm tour services. If Star Tours accepts your booking you will be sent a confirmation or an invoice within seven days of receipt of your signed booking form and a contract will be made between you and us as soon as a confirmation or invoice has been provided. 1.2 If you book through a travel agent, the travel agent will hold your deposit and any other payments until Star Tours sends a confirmation of booking or invoice. The travel agent will hold the deposit and any other monies on our behalf. 1.3 A binding contract between us comes into existence when Star Tours confirms your booking verbally i.e. over the telephone or in person (or in all other cases issue and dispatch our confirmation invoice). The terms and condition of this form will be governed by English law and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so.2. WHAT YOU HAVE TO PAY & WHEN2.1 When your tour is confirmed, the remanding balance must be paid, of the holiday cost (including any surcharges referred to in clause 3) at the office at which you made your booking. Deposits per person and balance due dates are as follows HOLIDAY TYPE DEPOSITBALANCE DUECoach Tours 25% of holiday cost4 Weeks prior to departureFlight Tours 40% of holiday cost 6 Weeks prior to departure2.2 If you make a booking after the date on which the balance of the holiday is due (coach tours - 4weeks prior and flight tours - 6 weeks prior), you must pay the full holiday cost at the time of booking. 2.3 It is your responsibility to remember to pay the balance, however on some occasions we may call to remind you. You should pay the balance within 48 hours of receiving the reminder. 2.4 If you do not pay the balance within 48 hours of the reminder then we may cancel your holiday and apply the cancellation charges as set out in clause 5. 2.5 Early Bird offers are applicable only in conjunction with confirmed bookings and a deposit payment.2.6 it is your responsibility to carefully check the confirmation invoice and any other documents and let Star tours or your travel agent know immediately in the event of any error or inaccuracy as it may not be possible to make changes later. 3. YOUR HOLIDAY PRICE3.1 Once we have sent you a booking confirmation or invoice, we will only change the price of your holiday if there is a change or increase in any one or more of the following: (a) Transportation costs (including the cost of fuel); (b) Dues, taxes or fees chargeable ,such as landing taxes or embarkation or disembarkation fees at ports and airports; or (c) The exchange rate applicable to the particular holiday package. (Our prices are fixed using the exchange rates available in the month of December 2009) (d) In the event of a significant increase in any of the components that are included in your tour cost i.e.: hotels, entrances, flights, transportation & food.3.2 If we increase the cost of your holiday by more than 10% you may cancel the holiday, provided that you notify us within seven days from the date you receive the confirmation or invoice with the increased amount. We will refund you the full amount paid by you to Star Tours towards your booking.4. IF YOU CHANGE YOUR BOOKING4.1 In case of a Coach Tour; a name change, date change or tour change will be possible as below provided written notification is received. Amendment/Change For Coach Tours Only28 - 22 days prior to departure21 - 14 days prior to departure13 days prior to departureName change£25.00 per person£50.00 per personNot possibleTour date change£25.00 per personNot possibleNot possibleTour Upgrade (opting for longer tour)No chargeNot possibleNot possibleTour Downgrade (opting for shorter tour)£25.00 per personNot possibleNot possibleWe can allow a maximum of two amendments to an individual booking. The administration charges stated above will apply for each amendment. More than two changes are not possible and it will be considered as a cancellation for which cancellation charges will apply as per the policy. Any amendment subsequent to confirmation of any flight tours will be subject to cancellation fees stated in clause 5.1 of these terms and conditions. If you want to replace any individual in your booking subsequent to confirmation, it will be your responsibility to find a replacement. Star Tours cannot take any responsibility of introducing another individual to replace the original tour participant. 4.2 You can change your pick up point up to 10 days prior to departure free of charge. Within 10 days it may not be possible to make changes to your pick up point; if possible then there will be £10 admin charge per person. Pick up points will be confirmed only 10 days prior to departure, and are subject to availability.Note: Certain travel arrangements (e.g. Apex / No frills airlines Tickets) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.5. IF YOU CANCEL YOUR HOLIDAY5.1 If you or any member of your party wishes to cancel your holiday, you should notify us or the travel agent with whom you made the booking, in writing. If you cancel the holiday, then we will charge the cancellation fees as set out in the table below. Star Tours shall remain within its rights to forfeit the non-refundable deposit amount paid to confirm the booking to recover the scale of cancellation charges set by our suppliers. Cancellation policy apply if a) tour participant can not adhere to the tour payment schedule set out above, b) in the event that his/her visas for any country(ies) are not granted or c) In the event that any tour participant is unable to travel for any reason whatsoever, including medical grounds.Notice Given for CancellationCoach Tours Flight Tours More than 42 Days 25% of total holiday cost40% of total holiday cost 41-28 Days 25% of total holiday cost 50% of total holiday cost 27-14 Days 50% of total holiday cost 75% of total holiday cost 13-7 Days 75% of total holiday cost 90% of total holiday cost 6 Days or less 100% of total holiday cost 100% of total holiday cost The cancellation charges shown represent a percentage of the total holiday price, excluding insurance premium or any additional charges (e.g. visa charges, courier, postal). Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges through your insurers.5.2 Due to increased security measures, all airlines now require first and last names on the airline tickets. This must be the same name that appears on your passport, which must be the same name given when making your booking with us. It is your responsibility to ensure this information is correct on your invoice and other documentation. Any changes will lead to an administrative charge (of which you will be notified at the time). 6. IF WE CHANGE YOUR HOLIDAY 6.1 It is unlikely that we will have to make any changes to your travel arrangements, however, occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you or your travel agent of them at the earliest possible opportunity. We also reserve the right under certain circumstances to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel that tour departure. However, we will not cancel your travel arrangements less than two weeks before your departure date, except for reasons of force majeure or failure by you to pay the final balance. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available. In accordance with EU regulations we are required to advise you of the actual carrier