6For information and bookings call: 020 8900 2323Service GuaranteedOur TeamEach member of our team at Star Tours is a star in their own right. Our sales team go the extra mile to provide you with the information that you need to plan your perfect holiday. Our in-house operations team handle all the logistical aspects of every trip. Our carefully selected tour managers are the finest in the industry. Their expertise and years of travel makes them the world's best travel professionals. Hotels All hotels used are a minimum 3* category; that include en-suite bathrooms, televisions, telephones and toiletries. Some of the hotels also include bar and restaurant facilities and even a 24-hour reception service. Please remember that, unlike many other Continents, most hotels in Europe have small rooms, and that not all hotels have air-conditioning as standard. The majority of our hotels are located outside major cities. By using such hotels, we provide a personal service while ensuring our travellers get value for their money. Since you will be sightseeing for most of your tour, we ensure our hotels are ideally located so your day-to-day itinerary can be conducted efficiently.Please view page 51 for list of our regular hotels.Pick-Up PointsAt Star Tours, we aim to provide an enjoyable and completely hassle free service and so we provide our travellers with a range of pick-up points nationwide. Whether you are travelling from Manchester, Birmingham, Leeds or elsewhere, let us take care of you from start to finish. Or select from various pick-ups in London and en-route to Dover free of charge. The pickups we provide are resource intensive and therefore we charge a minimal fare per passenger for this service.Please view page 52 for list of pick up points.TransportationAt Star Tours, passenger safety is very important and we ensure that all the coaches we use meet current European safety standards. All our coaches have reclining seats, armrests, seat belts, WC facilities, as well as TV, CD player and DVD player along with air conditioning.*All of our coach tours cross the channel by ferry or Eurotunnel. The Eurotunnel train travels at an amazing speed of 86 mph (140 kph) and will transfer you and your coach across the English Channel in just 35 minutes. Whilst on board the ferry for ninety minutes there is a wide range of activities.On our flight tours, we use reputable, scheduled airlines, along with chartered and no frills airlines. On long haul services we generally use non-direct flights. Most of our flight tours depart from London Heathrow. Different airport departures are available on request and will be subject to availability. *During some transfers, we may use an alternative vehicle without the above facilities.Groups and CommunitiesArranging holidays can be both tricky and complex as well as time consuming for most of us. So if you are planning to arrange your own trip with friends and family or for your community, why not let Star Tours take care of it for you.We can arrange a tailor made itinerary, as per your requirements, make suggestions, advise you on various itineraries, and quote you a price which cannot be beaten, along with an outstanding service. We understand that it is not always possible to fill up an entire coach, in which case, why not choose from one of our scheduled tours and we will endeavour to provide you with an unbeatable group price (the minimum group size required is twenty people).VisasOur dedicated visa team can assist our travellers with their Schengen and Egyptian visas. We can take away the hassle and process the visas on your behalf. We can provide a standalone visa service even if you are not booking a holiday with us (subject to availability during peak season). The team will be more than happy to answer any questions you may have. Please view page 53 for more information.Special Tour DeparturesThis year will mark the introduction of specialised tours which will cater for the specific tastes of our varied clientele. If you would like to have only vegetarian food to be served on your tour, or you wish to travel with individuals from your age group, select one of our many special departure dates throughout the year. Our "Special Tour" departure dates are listed throughout this brochure under the regular running departure dates."Gold Star Service"Star Tours is proud to unveil the newest addition to our services for 2011. For those who wish to embark on a luxury holiday experience, Star Tours has created our "Gold Star Service" tours. On these tours, experience Europe as never before. We have arranged lavish itineraries based around the concept of "bigger is better"! In choosing to experience our Gold Star Service, you will be taking the first step towards living in the lap of luxury. Our "Gold Star Service" incorporates a high quality of service with amazing sightseeing itineraries, to ensure that you will return from your holiday relaxed, refreshed and with cherished memories to last a lifetime Gold Star ServiceNEW for 2011
Visit us at: www.startours.co.uk7Flavours of CuisineWith over 14 years of experience, we are well versed about our traveller's requirements; we understand that our customers enjoy the feeling of a home away from home.We achieve this by providing our passengers with tasty, freshly prepared Indian dishes every day. Last year alone we served over 150,000 freshly prepared meals to our passengers. Our vegetarian lunches are served outdoors in a picnic style atmosphere, and you can expect a varied daily menu. On a typical day you can enjoy many items such as two vegetarian curries, roti's/naan or puri's, rice, daal, raita, salad, pickle, papad a sweet dish. Enjoy a variety of regional dishes to satisfy all our clients' needs.Evening dinners are served at your hotel or in selected dining halls. You will also have a further choice of a non-vegetarian dish to accompany the various other dishes, which will consist of chicken or fish dishes. We try and ensure that we only use Halal meat although in some cases it is not possible to purchase Halal meat in the continent although travellers with this requirement always have the vegetarian option."I must Commend Star Tours for the delicious food provided on our tour. It made our trip that much more enjoyable. The chefs prepared exciting menus which could not be faulted... it was a home away from home experience". Mr. Deshpande "We, being vegetarians, were very concerned on travelling to Europe for 9 days. After our delicious hot lunch on the first day all our worries were over, the hard working chefs made our entire trip as well as all our meals a memorable one, please keep up the good work" Mrs. Dipti MehtaStar Tours is renowned for our quality and choice in food. Due to high demand and to be able to cater for our strict vegetarian customers, Star Tours can provide customers with the option to travel on selected tours/dates and opt for vegetarian only food. For these select dates all food served on tour will be vegetarian. No meat / Fish or Eggs will be provided as part of the meals. We also cater for strict Jain's on many of our tour departures, we ask that you advise our reservation staff at the time of booking as our chefs require some advance notice to prepare specific dishes.We are confident that you will not be disappointed, with the great food especially prepared for you by our experienced Maharaj's (chefs) from India or at carefully selected Indian restaurants.