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Hotels are generally rated as local three tofour star standard, but please note thatthere is no international classificationsystem for hotels and differences infacilities and quality do exist between theUK and Indochina.Rest assured that all hotels used by WendyWu Tours are regularly inspected by ourstaff and our partners to ensure thatstandards meet your needs.Meals - a taste of Indochina All meals (excluding drinks) are included inour fully inclusive Group Tours. Breakfast isa combination of local and western food,usually served buffet style. Lunches anddinners consist of traditional local cuisine,with a wide range of dishes to choose from.Meals on our group tours start with lunchon the normal day of arrival and finish withlunch on the normal day of departure. Anyadditional meals will be at your ownexpense and no refund will be made forany meals missed. Our Private Toursinclude several free evenings, offeringflexibility for those who wish to explore thelocal restaurants.Optional Extras Our tours are planned to be as fullyinclusive as possible. However, from time-to-time your National Escort or Local Guidemay suggest optional tours/sightseeing inaddition to the standard sightseeingplanned for that city. Such options are at anadditional cost, with prices ranging fromUSD20-USD50 per person. Typical activitiesfor example may include a visit to theKilling Fields in Phnom Penh.A few tips on Tipping Like many countries, tipping is a necessarypart of the tourism industry in Indochina.To avoid uncertainty about who, whenand how much to tip, we have establisheda tipping system whereby all Group Tourpassengers contribute to a 'kitty', paid atthe beginning of the tour in cash (USDollars) to the National Escort, who thendistributes it throughout the trip. Onmulti-country trips this amount will bepaid in stages on arrival in each country.For tours with fewer than 10 passengers,tipping will be slightly higher than statedon the Group Tour pages. 10Your experience takes off hereYour flights are an important part of your Wendy Wu Tours experience, which is why we only work with scheduledairlines with the best reputations forservice, reliability and punctuality. Ourmain partners include British Airways,Cathay Pacific, Malaysia Airlines andVietnam Airlines. We use reputabledomestic airlines for internal routes.Please refer to page 60 for moreinformation.A place to recharge and relax Your accommodation is selected forconvenience of location, comfort orcharacter and can range from a businesshotel in one city to a family runguesthouse in a smaller town. In moreremote areas, accommodation may be ofa lower standard and may not have allwestern amenities. Please refer to page 61for more information.Be inspired! Choose from our range of fully inclusiveGroup Tours, or opt for the flexibility ofone of our Private Tours. For inspiration,keep on reading through this brochure orgo online at www.wendywutours.co.uk.For more information on each of ourGroup Tours, have a look at the relevantTour Dossier. Personalise your tourWhy not extend your holiday? We canadd extra experiences to the beginningor end of your tour to create apersonalised itinerary. World-class citieslike Hong Kong, Bangkok and KualaLumpur are within your reach, with arange of stop-overs available betweenmainland Indochina and the UK. Fly from an airport near you We offer flights and connections fromregional airports around the UK, givingyou the freedom to choose from whereyou fly. To really travel in style, talk toour experienced consultants aboutupgrading your seat to PremiumEconomy or Business Class. Check availability and prices Call us, or speak with your preferredtravel agent and we will check the touravailability and the best flights availableand confirm your full package price. Secure your tour place Group Tour places can usually beconfirmed immediately on payment ofa deposit of £250 per person. Privatetouring arrangements can usually beconfirmed within 48 hours. Complete your booking Once your tour has been booked, wewill send you written confirmation byemail or by post. It is essential that you promptly send usa completed booking form, as thisincludes further vital information (suchas passport numbers) which enables usto check that your personal details arecorrectly recorded.To book now, speak with one of our experienced travel consultants on 0844 499 3899, or your preferredtravel agent.How to Book your Wendy Wu Tours experience Book now on 0844 499 3899visit www.wendywutours.co.ukor see your preferred travel agentIf you book a Private Tour, Short Stay orExtension, tipping is not included andtherefore discretionary. We will suggestsuitable amounts to be paid to your localguides and drivers. (Tipping amounts aresubject to change).Transportation The types of transport we have selected areintended to combine convenience andcomfort with an enjoyably authentic travelexperience. We believe that our customerslike to be travellers as well as tourists, so youare not always 'separated' from the locals. CoachesAir-conditioned coaches are used for citysightseeing, short excursions to the countrysideand longer transfers where necessary. Internal Flights Flights are based on economy class, we always use reputable airlines.BoatsWe use various types of boat, from largeboats on Halong Bay to smaller woodensampans on the Mekong Delta. To undertake these excursions, you willneed to be capable of boarding anddisembarking from these boats, sometimeswithout assistance and/or handrails.Overnight Train JourneysWe use the best available 'soft sleeper'trains. Each compartment is shared by fourpeople (not necessarily Wendy Wu Tourspassengers). There is a western-style toiletat one end of the carriage and an Asian-style toilet at the other end. The beds andcabins are basic with clean linen providedand there are no showers or dining car. Thetrains are generally clean; however youcannot expect perfect western standards.Customer CommentsWe love to hear from our customers. Our customers' comments and feedbackhelp us to maintain and improve our highstandards. You will be asked to complete a questionnaire at the end of your tour, butplease feel free to contact us at any time and in whatever way suits you. See our Group Tours pages for aselection of comments from UK andAustralian passengers who have recentlytravelled with us.11The Wendy Wu Tours ExperienceLunches and dinners consistof traditional local cuisine,with a wide range of dishesto choose from.""Ta Prohm Temple, AngkorMany customers enjoy the Wendy WuTours experience so much that theytravel with us again and recommend usto their friends. We greatly appreciatethe loyalty of our customers andrecognise it by offering repeatcustomers a VIP Club Discount of£100pp on any future fully inclusiveWendy Wu Group Tour. If yourecommend us to your friends, we willsend you a hamper filled with delicaciesas a special 'thank you' gift for the firstbooking we receive and £50 worth ofshopping vouchers for each subsequentbooking. Your friends will be able tochoose from a variety of free extras orclaim a £50 booking discount.Thank you for your loyalty |