Are meals included? All meals (excluding beverages) areincluded in our Group Tours. Please notethat on some of our specialist andadventurous tours, meals in remote areasmay be basic or repetitive. Meals includedin Private Tours are stated in the itineraryand include several free evenings, offeringflexibility for those who wish to explorelocal restaurants. Meals on our GroupTours start with lunch on the normal dayof arrival and finish with lunch on thenormal day of departure. Any additionalmeals will be at your own expense and norefund will be made for any meals missed.You will sample a range of local cuisinewith the occasional western meals. Can special requests be arranged?If you have any special requests such asdietary requirements, please notify us at thetime of booking and we will do everythingpossible to ensure your requests are met,but we cannot guarantee them. Can I pre-book my airline seats?Depending on the airline, seats can onlybe booked via the airline's check-in facility24 hours prior to departure.What is the flying time to China? Approx 12 hours (if flying direct). General QuestionsWhen is the best time to visit China? China is a year-round destination. Springand Autumn are the most comfortablemonths to visit, however many peopleenjoy tours at other times of the yearwhen there are fewer other tourists. When are Chinese public holidays?Chinese New Year is on 23rd January 2012and 10th February 2013. Their 'GoldenWeek' public holidays fall annuallybetween 1-7 May and 1-7 October.Celebrations last for several days andduring this time some businesses will beclosed. Tour attractions will be open, butmay be crowded.How do standards abroadcompare with the UK?We will do our best to ensure that yourholiday is safe and trouble free and we arecontinually working with our localpartners to maintain and improve healthand safety standards. Travelling abroadinvolves new places and new experiencesand sometimes this involves differentsafety and hygiene standards to those weare used to in the UK. We therefore askthat you take care, pay attention at all times and use your common sense. You are also requested to refer to noticesand follow advice from your NationalEscort/Local Guide.Do you allow children on your tours? We allow children 12 years and over onour Group Tours. We recommend familieswith children of any age to take advantageof our Private Tours as they offer moreflexibility whilst on tour. What is the average age on your group tours? The average age range is 40-65. Youngerand older passengers travel with us too! What is the maximum andminimum number of people thatyou will take on a tour?All our Group Tours are guaranteed to runsubject to a minimum of 8 travellers anda National Escort will accompany eachgroup of over 10. The maximum groupsize varies depending on the tour, but isusually no more than 28 passengers.Is tap water safe to drink? We strongly recommend that you drinkbottled water only. As a single traveller, will I have to pay the single supplement? No. On Group Tours we offer the option toshare with a tour member of the samegender so there are no additional chargesfor travelling alone. You will be introducedto your share partner on arrival. Note thaton overnight rail journeys and cruises thismay not be with a Wendy Wu Tourspassenger. To arrange a guaranteedprivate room, our Single Room Option isavailable for a reasonable extra cost (youwill still be required to share on overnightrail journeys). Do I have to be super-fit to completea Wendy Wu Tours itinerary? An average level of fitness is required forour 'comfortable paced' tours as theyinvolve sightseeing on foot and someclimbing of steps. A higher level of fitnessis required for our 'medium paced' and'active tours' as these tours may involveovernight trains, trekking and areas ofhigh altitude. What star rating are your hotels? Hotels are generally rated as local three to four star standard, but please note that there is no international classificationsystem for hotels and differences infacilities and quality do exist between the UK and China. In more remote areas, accommodation may be of a lower standard and may not have allwestern amenities. What hours of the day do yourtours operate? They generally start about 8am and endshortly after your evening meal. How close can I get to the pandas? If your tour includes a visit to a PandaReserve, you will get close enough for agood photo opportunity. It is possible to geta closer panda encounter at the ChengduReserve for a significant extra cost. Which cabins are used on yourYangtze River cruise vessels? We only use outside cabins. The cabins onthe Victoria Empress also have balconies. Will I be travelling withpassengers from other countries? Our passengers generally enjoy themixture of British and Australian clients ontour. Occasionally we are joined by English speaking passengers fromother countries.ChineseBowlChineseDragonBook now on 08444993899visit www.wendywutours.co.ukor see your preferred travel agent87YourQuestionsAnswered
88CompleteYour HolidayAirport Parking & HotelsGet your holiday off to a flying start by pre-booking your Airport Parking. AirportParking can be full at peak times and, aswell as saving you money from booking a taxi, airport car parks are monitored by24 hour security surveillance. Depending on your budget, there are two choices of Airport Parking available:??Meet&GreetParking.Drive to theairport terminal and meet your driver,who will then park your car on yourbehalf. When you return, your car will bewaiting at the terminal.??Park&Ride.Drive to the secure car parkand use the minibus transfer to and fromthe airport. Upgrade to Park&RidePremiumand on your return, your carwill be waiting at the terminal. Book an Airport Hotel to guarantee apeaceful night's sleep before your flight.Choose from a range of hotels dependingon your style and budget. To arrange Airport Parking or an Airport Hotel, please visitwww.purplebusinessparking.com/wendywutoursor call 0845 450 0808 and quote WWUT.Travel InsuranceYour protection and safety are our mainpriority. That's why having adequate TravelInsurance is a condition of booking with usfor all the destinations you plan to travel to. When you travel with Wendy Wu Tours, youare in very safe hands, but some things areoutside our control. Services like overseasmedical treatment and repatriation flightsare hardly ever needed - but when theyare, they can be expensive.If you already have your own TravelInsurance, we ask you to provide us withthe relevant information on the booking form. Alternatively, we recommend ourinsurance partner, StaySure, who will beable to provide you with travel insurance ata very competitive rate.We recommend that you keep details ofyour Travel Insurance policy with your traveldocuments, just in case you need them.This should include your policy number, 24 hour emergency telephone numberfrom outside the UK and next of kin.To arrange Travel Insurance, please visit www.staysure.co.uk/travel-insuranceor call0844 692 8444 and quote WW1.At Wendy Wu Tours, we are alwayslooking for ways to make your holidaythat little bit more enjoyable and stressfree. Every detail matters, so whetherit's treating yourself to an AirportLounge, arranging Airport Parking,booking an overnight stay at an AirportHotel or simply finding the rightTravelInsurance - relax, we can help!Airport LoungesBook an Airport Lounge to start or end yourjourney in style. Escape the noise andcrowd and choose from more than 150 VIPAirport Lounges worldwide at 110 airports,including 22 in the UK. Treat yourself to a little luxury, from just£15 per person and enjoy unlimited hotand cold drinks and snacks, browse througha selection of newspapers and magazinesand sink back into comfortable seats - allincluded in the price. Please note thatfacilities in different lounges may vary andthat lounge access is available for threehours before your flight.We can arrange your Airport Lounge Pass atthe time of booking or up to 7 days beforeyour departure from the UK.