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Wildlife Worldwide Booking Form 2010/ 11 Now that you have read the brochure, what is the next step? 1. Contact one of our wildlife experts who will discuss your itinerary with you. For one of our group tours, you can hold an ' option' for five working days. 2. Once you have decided on your holiday complete the booking form below ( remembering to sign it!) and return it to us with a 10% deposit [ or £ 100 - whichever is greater]. A 25% deposit is required for wildlife cruises, and a 10% deposit plus the cost of the gorilla permits for Uganda and Rwanda. 3. We will confirm your holiday and send any relevant information about your trip. 4. Your final payment must be made no later than 60 days ( approx. eight weeks) prior to departure ( four months in the case of wildlife cruises). 5. We will send your tickets, vouchers and additional information approximately three weeks before you travel. A non- refundable deposit is payable on all Wildlife Worldwide holidays. Insurance is compulsory for all our holidays. TitleFirst Name ( as passport) Surname ( as passport) Date of BirthNationality ( as passport) Passport NumberPassport Issue date Expiry date DDMMYY DDMMYY DDMMYY DDMMYY DDMMYY DDMMYY Trip CodeTrip NameDeparture Date Insurance: It is a condition of joining our holidays that you must be fully insured against medical and personal accident risks. Please fill out the details below: Insurance Company UsedPolicy Number24 hr. Emergency NumberMedical/ Repatriation Cover E- mail Your Contact Details Address Postcode Telephone Home: Telephone Home: Telephone Home: Telephone Mobile: Telephone Mobile: Telephone Mobile: UK contacts in case of emergency when overseas - IMPORTANT* Contact 1 Relationship Contact 1 Name Contact 2 Name Contact 2 Relationship Payment Please charge my credit/ debit cardCardholder's name Card numberValid from Expiry Date Issue numberCard Security Code ( the last 3 digits on the back of your card) For your convenience we will automatically charge any balance due 60 days before departure unless you tick this box NO Please Note: Final balances are subject to a 2% credit card commission charge ( 4% American Express). Delta cards are exempt. Cheques payable to Wildlife Worldwide or to your travel agent if booking through them. I have read and accept the information on pages 170 - 171 ( including Booking Conditions) on behalf of all persons listed above. SignatureDateDDMMYY INTERNAL USE Sales Data * We will only contact them in an emergency Room share - please indicate your preferred rooming arrangements, we will do our best to accommodate. If any party member/ s have a medical condition/ s or allergies, please specify. If any party member/ s have a special dietary requirement/ s, please specify. COST TRIP COST Number of Adults X Number of Children X Loyalty or Early Booking Discount TOTAL COST DEPOSIT PER PERSON 10% or £ 100 [ whichever is greater] FINAL BALANCE Payable 8 weeks prior to departure = = 170Talk to an expert 0845 130 6982 Booking Information 1. Making your booking To confi rm a booking, the lead passenger should provide us with the information requested on our booking form either verbally, by completing and returning the booking form or in writing by some other means ( such as e- mail). All bookings are subject to our Booking Conditions. The lead passenger should confi rm your acceptance of our Booking Conditions by signing and returning our booking form or in writing by some other means ( such as e- mail). The lead passenger must be authorised by all party members or, their parent or guardian where the party member is under 18, to make a booking with us on the basis of our Booking Conditions. By making a booking, the lead passenger confi rms that he / she and all party members agree to the Booking Conditions. The lead passenger is responsible for making all payments due to us as set out in more detail in clause 2 below. The lead passenger must be at least 24 when the booking is made. Once we have received the information we need to make the booking and all appropriate payments, we will, subject to availability, confi rm your booking by issuing a confi rmation invoice. This invoice will be sent to the lead passenger or your travel agent. Our contract is with the lead passenger. Please check your invoice carefully as soon as the lead passenger receives it. Contact us immediately if any information which appears on the confi rmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notifi ed of any inaccuracy in any document within 14 days of our sending it out ( 5 days for tickets). We will do our best to rectify any mistake notifi ed to us outside these time limits but the lead passenger must meet any costs involved in doing so. The only exception to this requirement to meet costs is where the mistake in question was made by us and there is good reason why the lead passenger did not tell us about it within these time limits. 2. Payment The applicable deposit ( as set out in Table A below) per person must be paid at the time of booking. If you wish to purchase the insurance policy we offer, all applicable premiums must also be paid at the time of booking. Please see clause 4 below on the subject of insurance. The fi nal balance of the price is due no later than the date set out in Table A below. If a booking is made after this date then the full amount is payable at the time of booking. 3. Special requests & medical problems/ disabilities If you have a special request, the lead passenger should inform us of it in writing at the time of booking. We will advise the relevant supplier of your requirements, but we cannot guarantee that such requests will be met unless we have specifi cally confi rmed this. For your own protection, the lead passenger should obtain confi rmation in writing from us that your request will be complied with ( where it is possible for us to give this) if your request is important to you. Confi rmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confi rmation invoice or any other documentation is not confi rmation that the request will be met. Unless and until specifi cally confi rmed, all special requests are subject to availability. We regret we cannot accept any conditional bookings, i. e. any booking which is specifi ed to be conditional on the fulfi lment of a particular request. All such bookings will be treated as " standard" bookings subject to the above provisions on special requests. If any party member has any medical problem or disability which may affect your holiday, the lead passenger must tell us before he/ she confi rms your booking so that we can advise as to the suitability of the chosen arrangements. In any event, the lead passenger must give us full details in writing at the time of booking. You must also notify us of any changes or deterioration in the disability or medical condition or development of any disability or medical condition after booking. In view of the nature of the holidays featured in this brochure, we regret we must reserve the right to decline any booking or cancel ( in the event of the development, deterioration or change of any disability or medical condition occurring after confi rmation) whenever we reasonably feel unable to accommodate the needs or restrictions of any particular client or where, in our reasonable opinion, the medical condition or disability of the client concerned is likely to have a signifi cant adverse effect on other clients taking the same holiday. We further reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and/ or promptly notifi ed of any development, change or deterioration occurring after booking. On occasions, the decision for us to cancel may be made at the time the person concerned joins the tour as it may only be apparent at this stage that their disability or medical condition cannot be accommodated. Any client affected by a disability or medical condition must ensure they have notifi ed this to their travel insurers and that their travel insurance will cover it. As it is a condition of booking that all clients have adequate and appropriate travel insurance, we are entitled to insist on evidence that the disability or medical condition is covered. 4. Insurance The lead passenger is responsible for ensuring all members of the party have adequate and appropriate insurance. The insurance must as a minimum cover personal accident, medical expenses, loss of effects, repatriation costs and all other expenses, which might arise as a result of loss, damage, injury, delay or inconvenience. This policy must include a minimum cover of £ 5,000,000 for medical and repatriation expenses. Policy details should be read carefully and taken on holiday with you. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs. 5. Passports, visas, permits, certifi cates and health All members of the party must be in possession of a valid passport and all visas, permits and certifi cates, including medical certifi cates required for the whole of the holiday booked. It is your responsibility to obtain these unless you are expressly advised otherwise by us. All information and advice given by us on visas, vaccinations, climate, clothing, baggage, special equipment etc. is given in good faith. The lead passenger must ensure that all members of the party are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you or any member of your party are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. If you or any member of your party is not a British citizen or holds a non British passport, you must check passport and visa requirements with the Embassy or Consulate of the country( ies) to or through which you are intending to travel. If failure to have any necessary travel or other documents results in fi nes, surcharges or other fi nancial penalty being imposed on us, you will be responsible for reimbursing us accordingly. A full British passport presently takes approximately 4 weeks to obtain. We require details of the passports held by all party members no later than 6 weeks prior to departure. The UK Passport Service has to confi rm your identity before issuing a fi rst passport and since October 2006 asks applicants to attend an interview in order to do this. If any member of the party does not have a passport or will need to renew it prior to departure, they are recommended to apply at least 3 months in advance. For travel to and via the USA, every person travelling ( including children) must have a visa unless they qualify for the Visa Waiver Program ( VWP). Most British citizens travelling on holiday will qualify for the VWP but please see the important note below. All visitors who are eligible for the VWP must now apply for authorisation to travel to the US in advance in accordance with the Electronic System for Travel Authorization ( ESTA). You must complete an online application for authorization to travel on the ESTA website ( details below) at least 72 hours before your fl ight to the US departs but you are recommended to apply earlier. Providing the application is accepted, you will be provided with approval via the website. Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. You should make a note of the ESTA approval number when you receive it. It is your responsibility to obtain ESTA approval or a US visa if required. If you fail to obtain authorization to travel through the ESTA website or a US visa in advance of travel, you will not be allowed on your outbound fl ight to the US. Full cancellation charges will then apply. The ESTA website can be found at https:// esta. cbp. dhs. gov/ esta Important note; Not all British visitors to the USA will qualify for the Visa Waiver Program. You cannot apply for the VWP and will require a visa if you do not have a machine readable passport. All new style, burgundy coloured UK passports are machine readable. You will also need to apply for a visa if you have ever been arrested ( even if you were not convicted of an offence) or have a criminal record of any description. Other exemptions also apply. If you are in any doubt as to whether you may require a visa, please contact the US Embassy, Consular Information Unit, 24 Grosvenor Square, London W1A 1AE or visit the website www. usembassy. org. uk before making your booking. Further information on entry requirements for the USA is available at http:// travel. state. gov. You must check entry requirements at the time of booking and in good time before departure as requirements may change. Requirements generally and for any country may change and you must check the up to date position in good time before departure with the Embassy or consulate of the country( ies) you are travelling through and to. Information on health is contained in the Department of Health leafl et T7.1 ( Health Advice for Travellers) available from the Department of Health on 0870 1555 455 or via its website www. dh. gov. uk and most Post Offi ces. For holidays in the EEA all members of the party should obtain an EHIC ( European Health Insurance Card) prior to departure. Health requirements and recommendations may change and you must check the up to date position with your GP or travel clinic in good time before departure. 6. Minimum Numbers Some of the holidays featured in this brochure require a minimum number of participants before we can operate them. The applicable minimum number depends on various factors and varies from tour to tour. If the group size drops below the minimum number, we reserve the right either to cancel or to run the trip. We promise to advise you no later than 6 weeks prior to departure if we have to cancel your holiday due to lack of numbers. Clause 5 of our booking conditions will then apply. 7. Tailor- made prices Our tailor- made prices are based on two people travelling together and sharing a room. If you require a single room, please ask us to quote the appropriate supplement. 8. Variation of Conditions No variation of these Conditions may be made unless this is done in writing by one of our Directors. Booking Conditions The following Booking Conditions together with the Booking Information form the basis of your contract with Wildlife Worldwide. Wildlife Worldwide is a trading division of Chameleon Worldwide ( see clause 22 below). Please read them carefully as they set out our respective rights and obligations. These Booking Conditions only apply to holiday arrangements which you book with us in the UK and which we agree to make, provide or perform ( as applicable) as part of our contract. All references in these Booking Conditions to " booking", " contract", " itinerary", " tour" or " arrangements" mean such holiday arrangements. In these Booking Conditions, " you", " your" and " party" means all persons ( or any of them) named on the booking ( including anyone who is added or substituted at a later date). " We", " us" and " our" means Wildlife Worldwide. The " lead passenger" means the adult who makes the booking with us in accordance with clause 1 of the Booking Information. In order to make a booking, please follow the procedure set out under Booking Information. 1. A binding contract between us and the lead passenger comes into existence when we despatch our confi rmation invoice to the lead passenger. We both agree that English law ( and no other) will apply to that contract and to any dispute, claim or other matter of any description that arises between us ( except as set out below). We both also agree that any such dispute, claim or other matter must be dealt with by the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have the contract and the dispute, claim or other matter in question governed by the law of Scotland or Northern Ireland as applicable ( but if you do not so choose, English law will apply). 2. Payment must be made as set out under Booking Information. If we do not receive all payments due ( including any surcharge where applicable) in full and on time, we are entitled to assume that you wish to cancel your booking. In this case, we will be entitled to keep all payments paid or due at that date. If we do not cancel straight away because you have promised to make payment, you must pay the cancellation charges shown in Table B depending on the date we reasonably treat your booking as cancelled. If you make your reservation through a travel agent we shall address all communications to the agent. Except for fl ight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confi rmation invoice. After that point, your agent will hold the monies on our behalf. For fl ight inclusive bookings, all monies paid to such agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. 3. If you wish to make any alterations to your holiday we will make every reasonable effort to accommodate these, but cannot guarantee that alterations will be possible. If the alterations you request are possible, these will be subject to payment of any amendment or other charges imposed or incurred by the relevant supplier plus the sum of £ 50 to cover our administrative costs. Requests for amendments must be made in writing by the lead passenger. Any cancellation of the entire booking or by any member of the party must be notifi ed to us in writing by the lead passenger. The date on which the letter is received by us will determine the cancellation charges applicable. The applicable cancellation charges will be as set out in Table B ( below) and are expressed as a percentage of the total holiday price ( excluding amendment charges and insurance premiums). Depending on the reason for cancellation, you may be able to reclaim these cancellation charges ( less any excess) under the terms of your insurance policy. Claims must be made directly to the insurance company concerned. Separate cancellation charges apply for wildlife cruises. Please ask for details. 4. Prices quoted are based on costs and exchange rates as known at the time of preparation of this brochure (£ 1 = US$ 1.7 on 3rd August 2009) or at the time your quotation is given to you in the case of itineraries. We reserve the right to make changes to and correct errors in quoted prices at any time before your holiday is confi rmed. Once the price of your chosen holiday has been confi rmed at the time of booking, we will only increase or decrease it in the following circumstances. Price increases or decreases after booking will be passed on by way of a surcharge or refund. A surcharge or refund ( as applicable) will be payable, subject to the conditions set out in this clause, if our costs increase or decrease as a result of a change in transportation costs ( e. g. fuel, scheduled airfares and any other airline surcharges which are part of the contract between airlines ( and their agents) and the tour operator) or in dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports or in the exchange rate( s) which have been used to calculate the cost of your holiday. Even in the above cases, only if the increase in our costs exceeds 2% of the total cost of your holiday ( excluding insurance premiums and any amendment charges) will we levy a surcharge. If any surcharge is greater than 10% of the cost of your holiday ( excluding insurance premiums and any amendment charges), the lead passenger will be entitled to cancel the booking and receive a full refund of all monies paid to us ( except for any amendment or previously levied cancellation charges) or alternatively purchase another holiday from us as referred to in clause 5 below. Where a surcharge is payable, there will be an administration fee of £ 5 per person. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. A refund will only be payable if any decrease in our costs exceeds 2% as set out above. Where a refund is due, we will pay the lead passenger the full amount of the decrease in our costs. The lead passenger has 14 days from the issue date printed on the surcharge invoice to tell us if they want to cancel or purchase another holiday where applicable. If the lead passenger does not tell us that you wish to do so within this period of time, we are entitled to assume that they will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. We promise not to levy a surcharge within 30 days of the start of your holiday. No refunds will be payable if any decrease in our costs occurs within this period either. 5. We start planning the holidays we offer many months in advance. Occasionally, we have to make changes to and correct errors in details both before and after bookings have been confi rmed and cancel confi rmed bookings. Whilst we always endeavour to avoid changes and cancellations, we reserve the right to do so. Most changes are minor. Occasionally, we have to make a " signifi cant change". A signifi cant change is a change made before departure which, taking account of the information the lead passenger gives us at the time of booking and which we can reasonably be expected to know as a tour operator, we can reasonably expect to have a major effect on your holiday. Signifi cant changes are likely to include the following changes when made before departure; a change of outward departure time or overall length of time you are away of twelve or more hours*, a change of UK departure point* to one which is more inconvenient for you and a signifi cant change of itinerary missing out one or more major destination substantially or altogether ( on which our decision is fi nal). NB Please also see clause 8. * Only applies where transport to and from the UK forms part of your contracted arrangements with us. If we have to make a signifi cant change or cancel, we will tell the lead passenger or your travel agent as soon as possible. If there is time to do so before departure, we will offer the lead passenger the choice of the following options:- Booking information & conditions Table A - On Booking £ 100 per person or 10% of the holiday cost as a deposit ( whichever is the greater). For some holidays we may request a higher deposit to cover non refundable elements of the holiday payable by us to our suppliers on booking. Eight weeks before departure* Balance of the total holiday cost. Table B - Cancellation Charges More than 56 days before departure deposit 45 - 56 days before departure 50% 31 - 44 days before departure 75% 30 days or less before departure 100% Please note, deposits are not refundable in the event of your cancellation except as set out in these Booking Conditions *( Four months for wildlife cruises and 90 days for Canada) |